Erik Ortiz
Erik Ortiz at Irvine Subaru

Erik Ortiz

Sales Consultant

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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3 Reviews
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3 Reviews

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3 Reviews of Erik Ortiz

December 31, 2023

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Employee Rating

Very helpful and friendly staff, took care of things quickly and professionally. We made an appointment with Erik and he was there waiting for us. He gave is a fair deal and explained everything in det More

by TRUDYBREEZE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Irvine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. Thanks for the recommendation, and have an amazing day!

December 29, 2023

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Great staff. Honest folks. Zero hassle. Daniel was the sales manager I worked with and he was great. More

by HERSCHEL.BROWN
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2023

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Employee Rating

The service took a significant amount of time. The employee did a poor job of explaining what services were performed, I had to ask several questions. When I got in my car after, the passengers si More

by bklepacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 28, 2023

Irvine Subaru responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will do our best to make this better. We hope to hear from you soon.

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