Erik Swanson
Erik Swanson at BMW of Barrington

Erik Swanson

Service Writer

BMW of Barrington

1475 S. Barrington Rd
Barrington, IL 60010

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5.0
55 Reviews

Industry Experience

26 yrs, 3 mos

5.0

55 Reviews

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55 Reviews of Erik Swanson

June 11, 2025

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Great service from a very knowledgeable service manager. Great service from a a very knowledgeable service manager. What else ie there to say? More

by the good captain
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

BMW of Barrington responded

Thanks for the great feedback! We're glad you had a positive experience with our knowledgeable service manager Erik. We appreciate your support and look forward to seeing you again!

May 28, 2025

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Erik helped turn around a disk and brake pad change in no time! Extremely resourceful and responsive. He has been assisting me throughout the years with my X6M and has done a very good job! More

by SN
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Recommend Dealer
Yes
May 30, 2025

BMW of Barrington responded

Thanks for your review! We're thrilled Erik was so resourceful and responsive, getting your X6M's disc and brake pad change done quickly. We appreciate your loyalty and are here when you need us next!

May 06, 2025

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Absolutely the best when it comes to service and going the extra mile if and when it might be needed. More

by Admin
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Recommend Dealer
Yes
May 07, 2025

BMW of Barrington responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 22, 2025

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Outstanding service experience as always. Incredibly attentive staff and team, very transparent and helpful and excellent communication. More

by BCH001
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Recommend Dealer
Yes

Other Employees Tagged: Tom Zapata

Apr 22, 2025

BMW of Barrington responded

Thank you for the fantastic feedback! We're thrilled that our staff's attentiveness, transparency, and communication made for another outstanding service experience. We appreciate your support!

March 06, 2025

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Erik and Ricky crushed it! My BMW’s running smooth—top-notch service, totally badass crew! More

by npauer06
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Recommend Dealer
Yes
Mar 07, 2025

BMW of Barrington responded

Thank you for the awesome review! We’re thrilled to hear that Erik and Ricky took great care of your BMW. We appreciate the kind words and are glad your car is running smoothly! Let us know if you need anything else—we’ve got you covered!

February 26, 2025

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Angel was such a pleasure to work with. He was communicative throughout the entire process, readily available and super helpful. I will continue to shop with Angel for future purchases. He More

by Debbieakushnir
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera , Julia was a delight and helped me set my preferences in my new car!

Feb 27, 2025

BMW of Barrington responded

Thank you for your review! We're glad Angel made your buying experience enjoyable and seamless. He truly goes above and beyond, and we appreciate your loyalty to Motor Werks. We look forward to helping you again in the future!

February 12, 2025

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Erik has been a great trusted advisor for our X7 support over the past 5 years. More

by Rob D
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Recommend Dealer
Yes
Feb 13, 2025

BMW of Barrington responded

Thank you for recognizing Erik's dedication! We're glad he's been a trusted advisor for your X7 support. We appreciate your loyalty and look forward to continuing to serve you!

February 08, 2025

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I have purchased several BMWs from Motorwerks. I always return for service which is well done in large part to Erik Swanson who is the most professional service manager I have ever worked with. More

by Bill Noirot
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2025

BMW of Barrington responded

Thank you for your loyalty and kind words! We're grateful for your continued trust in Motor Werks, and we’re glad Erik provides such excellent service. We look forward to serving you again!

December 01, 2024

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Great service! Pleasant waiting area if your staying for service, and promptly providing a loaner car if you have to leave your car! More

by WHughes
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Recommend Dealer
Yes
Dec 06, 2024

BMW of Barrington responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the service and our waiting area, and hopefully the Motor Werks Cafe, too. We’re glad we could provide a great experience, and we look forward to serving you again in the future!

October 19, 2024

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Erik Swanson was excellent, he is very friendly and knows his job very well, they checked my car and did everything perfectly, he explained everything very well. I’m very grateful to Erik Swanson. I’m so hap More

by Talant
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 22, 2024

BMW of Barrington responded

Thank you so much for the 5-star review and kind words about Erik! We're thrilled to hear that you had such a positive experience and that everything went smoothly. If you know anyone else who would appreciate the same excellent service, we’d love to help them too. Your referrals mean the world to us! Thanks again for choosing Motor Werks, and we look forward to serving you in the future!

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