Erika Grudinina | Page 5

2019 Acura MDX A-Spec Sales consultant Erica gave me the best deal straightforward, right from beginning, this why, after shopping around, I came back and purchase the car Sales consultant Erica gave me the best deal straightforward, right from beginning, this why, after shopping around, I came back and purchase the car from her. Her knowledge about the cars really surprise me. Yes I definitely will recommend her to my friends. The Financial Manager David was really pleasant and professional. He explained in details all the options. More

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Came in for a key left with a car Came in for a new car key mine was stolen and went up to the sales department and met Erika. I was just asking when I could get a new car I had an md Came in for a new car key mine was stolen and went up to the sales department and met Erika. I was just asking when I could get a new car I had an mdx already which I love and she figured it out said I could go home today with a new car and I did. She was wonderful very knowledgeable. Showed me everything about my car I’m so happy I met Erika yesterday. she is an excellent sales person. More

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Excellent My sales person Erica was professional, courteous and took her time to explain everything in detail. She was helpful and a pleasure to deal with. My sales person Erica was professional, courteous and took her time to explain everything in detail. She was helpful and a pleasure to deal with. More

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Pleasant, friendly experience! I just want to say thank you to Erika at Ramsey Acura. She was extremely friendly, knowledgeable and truly a pleasure to deal with! She made our vis I just want to say thank you to Erika at Ramsey Acura. She was extremely friendly, knowledgeable and truly a pleasure to deal with! She made our visit and purchase a breeze. Thank you to Aldo and all the staff. We had a great experience at Ramsey and would highly recommend them to anyone interested in an Acura! Thank you all again! More

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First time Acura owner My neighbors recommended Acura in Ramsey and I was extremely pleased. Erica was very knowledgeable about the model I was interested in and explained My neighbors recommended Acura in Ramsey and I was extremely pleased. Erica was very knowledgeable about the model I was interested in and explained all the components throughly. Erica was able to negotiate a price that worked for my budget. Erica and Aldo processed all the paperwork quickly. Erica called the next to check in and see if I had Amy questions which I did and they were answered and explained. I would definitely recommend Acura of Ramsey to anyone looking for a new car. More

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Lease Acura RDX We worked with Erika Grudinina. She was wonderful. Very professional, attentive and knowledgeable. I will request her assistance with upcoming purchas We worked with Erika Grudinina. She was wonderful. Very professional, attentive and knowledgeable. I will request her assistance with upcoming purchases and recommend her to others. David was also very knowledgeable and professional. Great service! More

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Excellent Saleswoman Great experience. The Saleswoman I worked with, Erika, was extremely knowledgeably and friendly. She was a big factor in the decision to go with the T Great experience. The Saleswoman I worked with, Erika, was extremely knowledgeably and friendly. She was a big factor in the decision to go with the TLX and made it happen. The service didn't stop once the deal was done. She provided the most thorough introduction to the car upon pickup; and checked in days later to make sure everything was up to satisfaction. More

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A Very Successful Leasing Experience I've just taken possession of a brand new 2019 Acura TLX Advanced. This lease is my second consecutive one for an Acura. From the very beginning of t I've just taken possession of a brand new 2019 Acura TLX Advanced. This lease is my second consecutive one for an Acura. From the very beginning of the process, I knew that I wanted to stay with Acura because they offer some really wonderful perks for returning leasers, and I loved my 2015 TLX. Therefore, I visited all four Acura dealers that are with fifty-mile radius of my home. Most of them were a great deal closer, but the furthest away was approximately fifty miles away. This search also included the dealership from which I had leased my 2015. In other words, I have become an expert in searching for an Acura. The best part of this search was that it brought me to Acura of Ramsey. Fairly early on in my dealings with them, I sensed that this was where I would get my new car. And here's the kicker, the deal I got from them was not necessarily the best one in terms of cost, but it was certainly amazingly close and totally fair. Frankly, the difference between it and the best one was minuscule or as they say "chump change or probably less than the cost of an average lunch. " It was easily erased and absorbed by the friendliness and professionalism of the staff at Acura of Ramsey. First and foremost, I must pay tribute to Ericka Grudinina, my sales associate. She worked tirelessly to get me into the car I wanted. This took some extra effort because a Lunar Silver with black interior TLX Advanced is not an everyday version of the car. She was always wonderful personally, and , as noted above, professionally too. I realize that it is certainly in a sales associate's best interests to make you feel as if they have your best interests in mind, but in Erika's case, I truly feel that her actions were genuine. Besides being a very capable sales person, she is a remarkably nice person. I won't say that she had me at hello, but she certainly had me at good-bye or until next time. As a result, I have a new Acura, and I am very pleased and happy. By the way, now that I have had the car at home for a few days, I know that I made the right choice. As I have already stated, the exact car that I wanted is not your everyday TLX. Consequently, some extra efforts were needed to secure one for me that fully met my specifications. Here is where Sales Manager Stu Fogler came into the process. I guess that Stu takes care of matters such as this. He promised me that he would do whatever it was that he could do to secure the exact car I wanted for me. I was assured by Ericka that Stu could perform magic in this regard. She was totally correct. Stu, as promised , performed his "magic" with aplomb. Within two days of his promising me that he would get me a car, Erika called me and said, "We've gotten you a car." A delivery day was set up, and the rest (as they say) is history. Overall, there was no one involved in the entire process who deserves anything less than great praise. Aldo Nervegna of the Finance Department was personable , professional, reassuring, and amazingly efficient. He made that part of the process into more of a friendly and warm chat. It worked very well. I left his office understanding everything that had transpired and felt further assured that I had dealt with the right dealership. Finally, there is Jeff Carver from the Service Department. He was helpful and gracious and went above and beyond the call to fulfill a request that I had. I am deeply appreciative for his efforts. So , as you can see, if you are considering an Acura and are in the lower Hudson Valley, Bergen County, NJ, or even further away, Acura of Ramsey is the dealership for you. More

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Excellent service I received excellent service from Ramsey Acura dealer, the staff was very friendly and professional. They got me the best deal for my new car, I woul I received excellent service from Ramsey Acura dealer, the staff was very friendly and professional. They got me the best deal for my new car, I would recommend this dealership to all my friends. Thanks for your help. More

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Very Happy! Our sales agent Erika was wonderful! She worked very hard to assure we would be completely satisfied and we are! David was great, explained all the Our sales agent Erika was wonderful! She worked very hard to assure we would be completely satisfied and we are! David was great, explained all the financial paperwork. We leased the RDX for the first time and I absolutely love it! The feel, the ride, the comfort, the interior, the style. Very very happy! More

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