Erika Rodriguez

RUDE INCONSIDERATE FINANCE DEPARTMENT!! I did a trade-in and purchase 24 days ago and they still have not paid off my original loan. I have made several phone calls, voice messages and emai I did a trade-in and purchase 24 days ago and they still have not paid off my original loan. I have made several phone calls, voice messages and emails to get someone in finance to resolve this matter. I have my old lender phoning me several times a day regarding the outstanding charge, late fee and now a reported 30 day late on my credit report. I finally reached Alex Ruiz in the finance department and he LAUGHED at me and my frustration to resolve this matter! I asked to be transferred to his supervisor and he sent me to an extension that didn't answer and had no voice mail set up. This is unacceptable and extremely unprofessional. I would never refer someone I know to this dealership! More

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Engine check up Needed an engine computer module. Got a second opinion. Was very pleased that the same diagnosis was the same with another dealership. The price was Needed an engine computer module. Got a second opinion. Was very pleased that the same diagnosis was the same with another dealership. The price was very fair in comparison with the other dealership. I had the work done at Felix. Thanks ! Felipe Martinez was my advisor. More

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