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Erin Henry
14 Reviews
14 Reviews
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14 Reviews of Erin Henry
August 11, 2025
I had a wonderful experience at McDonald Toyota Greeley. Erin was able to find the perfect vehicle for me and everyone made it easy to buy. I love my new RAV4 and thank you all for the help every step of th Erin was able to find the perfect vehicle for me and everyone made it easy to buy. I love my new RAV4 and thank you all for the help every step of the way (including Erin answering questions after my purchase!). More
by jshtww
Verified CustomerOther Employees Tagged: Juan Muro, Thomas Burback
July 30, 2025
Terrible communication! They failed to let me know that one of the items I was bringing my car in for was on back order. Then proceeded not to mention it at drop off. At pic They failed to let me know that one of the items I was bringing my car in for was on back order. Then proceeded not to mention it at drop off. At pick up they remembered that only half the work was able to be done. Then waiting for the item was confusing- because Toyota reported the item was never not available. When getting the district manager involved (because no one lower would help) they all the sudden had the part. They schedule to pick my car up as a way to make amends for not telling me the first time. On scheduled day they never showed up. They forgot to call me and tell me they had a scheduling conflict and rescheduled me for the next day. The next day they picked up my car at 8am and finally at 4:30p, I reached out asking for an update. No one would answer me. A service advisor text me and said please text with questions but never responded. Called - sent to voice mail. Emailed- they guys was out for the day. Finally, the wonderful front desk woman helped me. She walked to the back and found someone to talk to me. They had yet to start on my car but would figure out how to finish it and return it. At 7pm my car was done. No one called me to tell me how the work went, give instructions on what I need to do or anything at all. The bad communication started from the top and never ended. The only people who were great to work with were the driver and the front desk. We will never do any kind of business with McDonald Toyota again. More
by SillyMamaGoose
June 29, 2025
Great experience. Erin made the transaction quick and easy! Very happy with this purchase. Thank you for a great purchase. Erin made the transaction quick and easy! Very happy with this purchase. Thank you for a great purchase. More
by tkwatson25
Other Employees Tagged: Juan Muro, Thomas Burback
June 12, 2025
We’ve always been pleased with McDonald Toyota. My service tech was kind and friendly. I just wish things moved a bit faster, nearly 2hrs for a tire rotation. My service tech was kind and friendly. I just wish things moved a bit faster, nearly 2hrs for a tire rotation. More
by Tracy S
Other Employees Tagged: Chad Reiss
June 07, 2025
I'm not sure who Thomas or Juan are, so I just rated them as above. as above. More
by richardfagnant
Other Employees Tagged: Juan Muro, Thomas Burback
May 10, 2025
Greeley Toyota has served us well. The sales staff in particular provides great care during our recent visits. We will learn more about the service department as Miles accrue. The sales staff in particular provides great care during our recent visits. We will learn more about the service department as Miles accrue. More
by Rollinh47
Other Employees Tagged: Richard Garcia, Thomas Burback, Ismael (Ish) Avalos
May 08, 2025
Calling in to McDonald Toyota for the first time and being connected with Erin was probably one of the best things that could have happened to me during the car buying process. Her communication with me being connected with Erin was probably one of the best things that could have happened to me during the car buying process. Her communication with me was excellent, responding to emails and messages in a timely manner. She accommodated my requests whenever she could and made the buying process as smooth as possible. I'd recommend Erin and McDonald Toyota to other potential customers. Great experience overall! More
by jbrandt
April 19, 2025
I look for toyota cross and Erin come to me to offer my cross toyota she is wonderful to make a deal and I'm so happy for your Cain and nice person I'm very happy with my toyota cross cross toyota she is wonderful to make a deal and I'm so happy for your Cain and nice person I'm very happy with my toyota cross More
by Jcastro4837
Other Employees Tagged: Richard Garcia, Thomas Burback
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