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Start your review of Erin Mal.
Erin Mal
Erin  Mal at Hawk Ford of Oak Lawn
Refer Me
5.0

Erin Mal

Internet Sales Rep

Hawk Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

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5 Reviews of Erin Mal

March 19, 2021

Dealership Rating
Employee Rating

"We had a great experience buying our new f350 and got..."

- SUNSATION731 Verified Customer

We had a great experience buying our new f350 and got great service from the moment we walked in to the moment we drove away in our new truck. Thank you Ali, big Joe and Erin

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Recommend Dealer
Yes

Other Employees Tagged: Ali Huseen, Joe Storti

January 27, 2021

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"The best of the best. I was in and out. The process was..."

- JUMANASWEIS15 Verified Customer

The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.

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Yes

January 21, 2021

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"The woman on the phone was fantastic. I believe her name..."

- Blowiesrgood Verified Customer

The woman on the phone was fantastic. I believe her name was Erin. I would let her service me anytime. She performed in a very professional manner and answered all of my questions. Very efficient.

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Recommend Dealer
Yes

Other Employees Tagged: Jay Sweis

December 28, 2020

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"I had an excellent experience coming to this dealer. They..."

- RAMZI.A.ALQUAM Verified Customer

I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.

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Yes

November 19, 2020

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"My salesman was Tony garcia. He was not very good. He was..."

- M-DOSTALEK Verified Customer

My salesman was Tony garcia. He was not very good. He was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was there to purchase. he did not update me or checking on me to tell me what was going on. I buy cars for a business and conduct all the legwork while my boss negotiates purchase price. My boss informed Tony Garcia that we typically sign paperwork with the stamp of the owner of the business. Tony Garcia did not communicate this to the finance team, who were caught off guard by this method. Ultimately, we were able to come to an agreement and proceed. I've purchased about 50 vehicles for the company I represent, ABC humane wildlife. My experience at hawk Ford ranks among the least pleasant.

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Recommend Dealer
No

Other Employees Tagged: Anthony Martinez, Antony Garcia

Nov 19, 2020

Hawk Ford of Oak Lawn responded

While we make every effort to ensure a smooth process and yes, Tony should have made clear to the finance department your intention to use a stamp, the process still would have come to a halt at that moment because that is definitely far outside of the normal course of business here at this store and would have necessitated a call to me regardless. Even if Tony had told the finance director your intentions, it still would have needed my approval. Again, my apologies if things didn't come together as smoothly as you had hoped. If we can be of assistance in the future, feel free to see me directly with any inconsistencies you experience. I strive to run a great operation but that doesn't mean it's not without its hiccups. Thank you, Mark Gorokhovsky, GM, 708-599-6000 mgorokhovsky@gmail.com

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