Erin O'Keefe
Erin O'Keefe at Anderson of Abingdon

Erin O'Keefe

Servicer Advisor

Anderson of Abingdon

3015 Emmorton Road
Abingdon, MD 21009

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Erin O'Keefe

September 26, 2025

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Employee Rating

Everyone in the service department is very nice. Recognize me when I come in. Nice to have refreshments available too More

by Buickowner0216
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2025

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Erin was helpful & friendly. The staff went out of their way to accommodate my needs. More

by DJOASTER
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Recommend Dealer
Yes

September 23, 2025

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The service representative never came to talk with me about my truck. I waited an hour for her to complete a phone call. When I returned to get my vehicle. I also asked that my tires be rotated as I alwa More

by M Dorsey
Service Price Transparency
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Recommend Dealer
No
Sep 25, 2025

Anderson of Abingdon responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (410) 569-1800 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 23, 2025

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My service was incomplete. I personally ask that my tires be rotated after my oil change, that service wasn’t completed. More

by M Dorsey
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Recommend Dealer
No
Sep 25, 2025

Anderson of Abingdon responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (410) 569-1800 so we can work with you to make this right.

September 09, 2025

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The manager Blake was amazing and worked with my time schedule for me to have my vehicle over the weekend. He was very flexible and helpful. Thank you Blake! More

by PATMAN224
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Recommend Dealer
Yes
Sep 12, 2025

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2025

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My car was repaired without an appointment on a Saturday. Great service at a great price.? More

by Sam
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Recommend Dealer
Yes

Other Employees Tagged: Dana Curry

Sep 10, 2025

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2025

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Overall I was pleased with the outcome. I was surprised why it two hours for an oil change and wiper replacements when I was the second car in line Thursday morning. More

by JJDKAD
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Recommend Dealer
Yes
Sep 10, 2025

Anderson of Abingdon responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (410) 569-1800 so we can discuss your experience further. We look forward to hearing from you.

September 03, 2025

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The people are friendly and informative about your service. Erin was very helpful. Dependable service! More

by CRUTKOWSKI
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Recommend Dealer
Yes
Sep 08, 2025

Anderson of Abingdon responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2025

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Had an appointment for our first service. I believe 3 hours is a little excessive for an oil change and tire rotation. More

by m.ferrari
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Recommend Dealer
No

Other Employees Tagged: Bill Taylor

Aug 27, 2025

Anderson of Abingdon responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 09, 2025

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Employee Rating

They were so polite an professional an they worked hard to fix my vehicle an they did ..I Thank them so so much More

by Dorlisa2323
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2025

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. We sincerely value your business and look forward to your next visit!

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