Dealership Experience
5 yrs, 6 mos
199 Reviews
Write a Review199 Reviews of Erin Perez
December 10, 2023
I had a good experience with the salesperson but that is where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. T where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. Their biggest profit seems to be getting you to finance through them with their affiliated banks. They were dishonest with me regarding financing - it was manipulative and desperate. They asked that I return the car because I didn't want to work with their bank. I had my own financing lined up. Are they in the business of selling Mazda vehicles or customer loans? Is this their sales culture? I always stayed away from the small used lots, but they are pulling the same tactics. Be aware of Car Bushing tactics and protect yourself with your own financing. Don't rush to take the vehicle home! More
Other Employees Tagged: Pat Covert, David Karner
November 19, 2023
Erin was great, very insightful and calm during a stressful first time process. I’m so happy to have had her walk me through it and make sure I left with a car that I loved even more than the one I c stressful first time process. I’m so happy to have had her walk me through it and make sure I left with a car that I loved even more than the one I came in for originally. More
Other Employees Tagged: Bob Greig
October 01, 2023
Bob and Erin were fabulous sales staff! They made the buying experience easy, fun and complete. Bobs communication is superior in keeping me excited for the final pickup day. Tom, the fi They made the buying experience easy, fun and complete. Bobs communication is superior in keeping me excited for the final pickup day. Tom, the finance mgr made the experience less than perfect. Waited almost 3 hours to sign forms!!!! Not acceptable!!! More
Other Employees Tagged: Bob Greig, Tom Angel , Matt Brady
July 29, 2023
Erin was very polite and attentive. It took no time to order my car. Took 2 days from start to finish after ordering. Matt and Erin worked very hard to make sure I was happy. Painless a It took no time to order my car. Took 2 days from start to finish after ordering. Matt and Erin worked very hard to make sure I was happy. Painless and pleasant experience. More
Other Employees Tagged: Matt Brady
June 20, 2023
Easy to work with and explained the process with exceptional detail and care. Would recommend others go to this dealership if they are interested in purchasing a Mazda. exceptional detail and care. Would recommend others go to this dealership if they are interested in purchasing a Mazda. More
Other Employees Tagged: Tom Angel
February 03, 2023
Erin was a great sales associate and was very knowledgeable about the car she was showing us. David helped us get to our number and the purchase was very easy. I would recommend the dealership an knowledgeable about the car she was showing us. David helped us get to our number and the purchase was very easy. I would recommend the dealership and its associates. More
Other Employees Tagged: David in Finance
December 06, 2022
The sales team of Erin and Kenra worked together to get the exact car that I was looking for. I feel like they treated me fairly in regards to the price of the new car and my trade in value. I am very ple the exact car that I was looking for. I feel like they treated me fairly in regards to the price of the new car and my trade in value. I am very pleased with my new Mazda and happy that I went to Mazda of Gladstone. This is the second new Mazda that I've purchased from them. They aren't the closest Mazda dealer to me but it was worth the drive. More
Other Employees Tagged: Kenra Shaw