Ernesto Parrilla | Page 3

Russ Darrow Kia did a phenominal job listening to our requests when shopping for a new vehicle and they delivered. As the manager, James was very responsive and getting us the details we were looking fo requests when shopping for a new vehicle and they delivered. As the manager, James was very responsive and getting us the details we were looking for. Ernesto was phenominal stepping in to assist with the process. He was very humble in his approach, kind and thoughtful. If you're like us, buying a car is nervewracking but he was awesome in his approach and was like talking with a friend you haven't seen in years. We visited a number of auto dealers but Kia Russ Darrow came out top! More

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Outstanding experience! Great customer service all the way from the test drive through the purchase process! Great customer service all the way from the test drive through the purchase process! More

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Ernesto was genuine, never pushy and made the whole process smooth and stress-free. He communicated clearly, went above and beyond to get me exactly what I wanted and always put my needs first. He trul process smooth and stress-free. He communicated clearly, went above and beyond to get me exactly what I wanted and always put my needs first. He truly cares about his customers and makes sure they walk away happy, not pressured. More

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