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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.7
756 Lifetime Reviews Review Dealership
The Russ Darrow Group feels strongly about the need to support the communities that we serve at a time when they need it most. Our business has been determined to be an “essential business” by Governor Evers, and being designated as such is supported by every significant national organization related to the auto industry. Helping to reduce the total cost of vehicle ownership, through enhanced incentives, low or zero percent interest rate financing, deferred payment options up to four months, near record high trade in values, more competitive insurance quotes or just refinancing existing loans are all things we can offer to help improve the financial condition of our customers or any consumer. In addition, many other businesses considered to be “essential” have transportation needs that need to be met in order to provide their “essential” services. Keeping them on the road and available to support the communities they serve is imperative. There are other reasons that we are “essential” to help consumers at this time related to the “need” buyer, such as replacement of total loss vehicles and lease or loan terminations just to name a few. With regard to vehicle service operations, providing essential services to help keep reliable, individual transportation on the roads through needed maintenance and repair at time when people need it most, is equally important in our opinion. At the same time, we are able to keep our employees working to earn a living and help keep the economy in our communities going. We do provide vehicle pick up and delivery services along with virtual online vehicle shopping for those customers who prefer not to or are unable to visit our dealerships in person. We also are working very hard to provide a safe and professional environment in our dealerships by adhering to the best practices to support the safety, health and well being of all customers and our employees. Working together, with our dedicated and loyal employees, our customers and in our communities, we will get through this together! In good health, The Russ Darrow Group Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.

1901 North Mayfair Rd

Wauwatosa, WI

53226

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Top Reviewed Employees

Jerome Smith at Russ Darrow Kia of Wauwatosa

Jerome Smith

Sales Consultant
5.0
Mitch Darrow at Russ Darrow Kia of Wauwatosa

Mitch Darrow

Sales Consultant
5.0
Gaétano “Rio”  Dacquisto at Russ Darrow Kia of Wauwatosa

Gaétano “Rio” Dacquisto

Finance Manager & Delivery Coordinator
4.9
Valencia Wallace at Russ Darrow Kia of Wauwatosa

Valencia Wallace

salesperson
4.9

Latest Reviews

April 16, 2021

"Steve & Mike went Above and Beyond to find me exactly the..."

- Jas

Steve & Mike went Above and Beyond to find me exactly the car that I wanted!. I am overly satisfied. Their customer service and professionalism exceeded my expectations! Thank you for everything!

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April 15, 2021

"Valencia and I worked together regarding the downsizing..."

- zacharyjohngeiger

Valencia and I worked together regarding the downsizing from a crossover to a sedan in 2020 but the timing wasn't right. She remembered everything about my situation when I came back and got me in a Kia I love. The financing specialist, Steve, was also very nice and efficient in processing the financing. The transaction went about as smoothly as possible and I would recommend people work with Valencia and Russ Darrow Kia in the future.

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Employees Worked With

April 13, 2021

"The service was a bit pricey but done in a timely manner,..."

- Jae P

The service was a bit pricey but done in a timely manner, however; I had to ask them to wash my truck which I thought came with the service.

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Automated Car Wash
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Drive-In Service
  • Free WiFi
  • Vending Machines