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Ernesto Rojas Castaneda

Overview Reviews (66)

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Ernesto Rojas Castaneda

Ernesto Rojas Castaneda | Page 2

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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66 Reviews

Overview Reviews (66)

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66 Reviews

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66 Reviews of Ernesto Rojas Castaneda

July 01, 2024

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Employee Rating

Extremely professional professionals dealership that is very easy to deal with. Great follow up communication and customer service oriented. very easy to deal with. Great follow up communication and customer service oriented. More

by JASPERCREEKK9

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Vera, Orlando Ramirez

Jul 02, 2024 -

Claremont Toyota responded

Thank you for taking the time to share your positive experience with us. We strive to provide excellent customer service and we are thrilled to hear that you found our dealership to be professional and easy to deal with. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 22, 2024

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Didn't like some of the add ons security, gap insurance other than that a pleasant interaction. Still haven't received any DMV paperwork other than that a pleasant interaction. Still haven't received any DMV paperwork More

by SHERRELLSHANE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Vera

Jun 24, 2024 -

Claremont Toyota responded

Sherrell, Thank you for both your business and your feedback. Please contact us at your convenience, so we can look further into your DMV paperwork and make sure that you receive it. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

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Employee Rating

Dealership was quick to help us. They all did an amazing job getting us in to the right car for a fair price. They all did an amazing job getting us in to the right car for a fair price. More

by STEVGOM87

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Calderon

Jun 13, 2024 -

Claremont Toyota responded

Hi STEVGOM87, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you efficiently and effectively. Providing our customers with a great car-buying experience is always our top priority. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2024

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Employee Rating

The dealership staffs were friendly and very helpful. Including Ernesto Castaneda and Brandon Martinez. I highly recommend purchasing a vehicle here. Including Ernesto Castaneda and Brandon Martinez. I highly recommend purchasing a vehicle here. More

by KAHENG117

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

Mar 28, 2024 -

Claremont Toyota responded

Hi Kaheng117, thank you for your kind words! We are thrilled to hear that Ernesto and Brandon provided you with exceptional service during your visit. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 29, 2024

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They were honest and helpful. The whole process was faster than I expected. Will definitely be going back in the future. The whole process was faster than I expected. Will definitely be going back in the future. More

by ENNIKO13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joseph Zepeda, Daniel Vera

Mar 01, 2024 -

Claremont Toyota responded

Hi Enniko, thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. We strive to provide efficient and honest service, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 29, 2023

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Muchas gracias, por la ayuda que me brindaron en la compra de mi Corolla CR compra de mi Corolla CR More

by MARGARITA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Henry Figueroa, Miguel Garcia, Daniel Vera

Dec 01, 2023 -

Claremont Toyota responded

Hola Margarita! Gracias por sus amables palabras. Estamos encantados de saber que tuvo una excelente experiencia con nosotros al comprar su Corolla CR. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

October 04, 2023

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Employee Rating

Could have used more help setting up Toyota app and connections. Left me slightly in the dark connections. Left me slightly in the dark More

by RREGAN71

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Garcia, Davy Granados

Oct 05, 2023 -

Claremont Toyota responded

We're disappointed to see our team didn't take enough time to show you all that your vehicle offers you. Please contact us at your convenience and we'd be happy to set up a time for a product specialist to work with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 16, 2023

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Employee Rating

I’m always pleased to do business with Claremont Toyota , their customer service is always excellent. their customer service is always excellent. More

by JFERRER76

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Miguel Garcia

Sep 20, 2023 -

Claremont Toyota responded

We are very happy to see you always receive top-notch service here. Your business and your feedback are both greatly appreciated. Should you ever have any questions about anything, please don't hesitate to ask. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 23, 2023

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Employee Rating

I liked a used truck. I asked for the price in the process of purchasing it. I realize they were selling me a truck for one price. I looked online and saw they were advert I asked for the price in the process of purchasing it. I realize they were selling me a truck for one price. I looked online and saw they were advertising it for a lesser price and I thought that was very dishonest price they gave me was $3000 more than what was advertised online when I showed them I said oh OK will give it to you for that price did not make me feel good More

by COMO.ANDREW

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Jonathan Fairman

Aug 23, 2023 -

Claremont Toyota responded

Andrew, We're disappointed that there was a pricing error online. It's never our intention to mislead our guests, as transparency is very important to us here. We hope you're enjoying your truck thus far and should you ever like to discuss anything, please don't hesitate to reach out. We are always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 02, 2023

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Employee Rating

I was very pleased with the service I had when I went in Claremont toyota, they try very hard to get me the best deal. I was very satisfied with the service. Claremont toyota, they try very hard to get me the best deal. I was very satisfied with the service. More

by FERREIRAGEORGINA24

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Garcia , Mo Mostafa, Daniel Vera

Aug 03, 2023 -

Claremont Toyota responded

Customer satisfaction is important to us and we're thrilled to read about your experience. We hope you're enjoying your new Toyota so far! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500