Ernesto Rosado
Parts Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
454 Reviews
Write a Review454 Reviews of Ernesto Rosado
April 12, 2026
Great customer support! Great customer support and explained the issues with vehicle and advised what I should do with my vehicle before doing it. Great customer support and explained the issues with vehicle and advised what I should do with my vehicle before doing it. More
Other Employees Tagged: Ernesto Rosado
April 10, 2026
When I first took in my car. .I handed it over and was told they can look at it on Monday. When it was Monday I tried to call them and email them. They did not answer so I had no .I handed it over and was told they can look at it on Monday. When it was Monday I tried to call them and email them. They did not answer so I had no idea if my car was being looked at or repaired or the issue at all. After I went in personally after having to Uber over they were able to do the fix pretty quickly. The service side was fine work but the customer service was lacking. More
March 30, 2026
Scheduling appointments is difficult. I purchased my car from a Priority For Life dealership, but can't get my car serviced. I'm paying for services I should get for free because you are I purchased my car from a Priority For Life dealership, but can't get my car serviced. I'm paying for services I should get for free because you are NOT a Priority dealership. More
Other Employees Tagged: Ernesto Rosado
March 26, 2026
Friendly, Experienced and Quck Experience at the location was 10 times better than Hyundai of Hampton and we will be using this location in the future was 10 times better than Hyundai of Hampton and we will be using this location in the future More
Other Employees Tagged: Ernesto Rosado
March 26, 2026
Nice waiting area. Very polite, friendly, cordial and efficient. There was a backup but they completed the recall at no charge. I appreciate that they did not try to Very polite, friendly, cordial and efficient. There was a backup but they completed the recall at no charge. I appreciate that they did not try to sell me services I do not need. More

