Ernesto Rosado
Ernesto Rosado at Southern Hyundai Newport News
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Ernesto Rosado | Page 2

Parts Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Ernesto Rosado

February 28, 2024

Dealership Rating
Employee Rating

Check in was easy, waiting room clean and pleasant. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. More

by dawnnreid85
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

February 23, 2024

Dealership Rating
Employee Rating

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended. More

by djohns99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

Dealership Rating
Employee Rating

Poor Service writer was bad and had no reasonable explanation of why it took so long to get my service done More

by Jgskwirut74
Recommend Dealer
No

Other Employees Tagged: Ernesto Rosado

Feb 22, 2024

Southern Hyundai Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

Dealership Rating
Employee Rating

Things were done in less time than I expected. Everyone was curious and pleasant. The price was very reasonable. More

by HAMPTONDAVID72
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Feb 22, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 16, 2024

Dealership Rating
Employee Rating

Jeff Moien has been the main point of contact for me and the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone wel More

by MARY23606
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Feb 20, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Feb 16, 2024

MARY23606 responded

Jeff Moien has been my service provider and the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone well.

February 12, 2024

Dealership Rating
Employee Rating

I wouldn't say the desk staff is overly friendly. But they get the job done and that's good More

by J.RENEE_BROWN
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Dealership Rating
Employee Rating

Very welcoming and attentive to details Loved the hospitality that was provided Would definitely recommend More

by Agianniec
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Feb 13, 2024

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

Dealership Rating
Employee Rating

Everyone is kind. My service was done in a timely manner. The gentleman explained everything they did and the associated prices as I was out of my warranty. More

by mrs.haleycooper
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

Dealership Rating
Employee Rating

I have been a customer since 2017 with the same car and a little Santa Cruz. Happy and will hang out with you all a while longer. Thanks More

by MOLLYDIANE958
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2023

Dealership Rating
Employee Rating

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle. More

by HNLOR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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