Ernie Masche
Ernie Masche at Paramount Volvo Volkswagen

Ernie Masche | Page 27

Sales Manager

Paramount Volvo Volkswagen

1205 South Center Street
Hickory, NC 28602

Contact Me
5.0
269 Reviews

I enjoy meeting people and helping them find the car they need. I try to create an enjoyable no pressure experience and build a great relationship with every customer.

Dealership Experience

10 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

Specialties & Trainings

Volvo Master Certified

Volkswagen Certified

5.0

269 Reviews

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269 Reviews of Ernie Masche

July 25, 2016

Dealership Rating
Employee Rating

So Happy with my XC60! We visited Paramount to test drive a specific vehicle. Ernie Masche had the vehicle ready for us. He was very knowledgeable about the vehicle, and h More

by DianeMofWNC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2016

Paramount Volvo Volkswagen responded

Thank you for alerting us of this issue, Diane. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business.

June 29, 2016

Dealership Rating
Employee Rating

Had a wonderful experience at Paramount! Ernie was great. The whole experience at Paramount was great. Quick and easy. Only the second time I have purchased a new vehicle and was more than pl More

by flykat96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Williams

June 28, 2016

Dealership Rating
Employee Rating

Excellent follow up and service Ernie did a wonderful job working with me at the pace I wanted and made the whole process as painless as possible! The follow up was excellent. I ca More

by Firstcar for a teen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 20, 2016

Dealership Rating
Employee Rating

A very good experience! I gave a five star rating because the experience of purchasing this 2016 Volvo AWD XC 70 was hassle-free. The salesman and the manager were easy to w More

by PR&TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 02, 2016

Dealership Rating
Employee Rating

Good Experience Dealership did a good job of accommodating me and making me feel welcome throughout the buying experience. Really worked with me to make a deal happen More

by Brooks24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Williams

Jun 02, 2016

Paramount Volvo Volkswagen responded

Thank you for taking the time to share your feedback! It is reassuring to know that we provided you with a welcoming shopping experience. Paramount of Hickory’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Warm regards, Paramount of Hickory Team

May 20, 2016

Dealership Rating
Employee Rating

Good experience Wanted to see a 2016 volkswagen beetle convertible, but they wouldn't have any. They would have two 2016 coming in later this summer. The problem More

by Barbara H Featherstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2016

Paramount Volvo Volkswagen responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Paramount of Hickory. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook pages. Best regards, Paramount of Hickory Team

May 11, 2016

Dealership Rating
Employee Rating

Very easy and low pressure to buy. I have been looking for a truck and everything I found was high priced and high mileage. I found one on line at Paramount that was low price and low m More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Williams

May 11, 2016

Paramount Volvo Volkswagen responded

Mike, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth and easy process for you as we know buying a car takes time out of your day. Ernie’s sales excellence is always consistent and I’m glad that your experience with him supports that. Enjoy your new truck and make sure to like us on Facebook to get a hold of the latest deals. Best regards, Paramount of Hickory Team

May 04, 2016

Dealership Rating
Employee Rating

Excellent service I had a great buying experience at Paramount. Ernie worked very hard to find me the vehicle I wanted at a price I was comfortable paying! He was very More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Williams

May 09, 2016

Paramount Volvo Volkswagen responded

We appreciate you taking time to leave us a great review! We are pleased to hear Ernie and Josh did a great job in assisting you in your purchase. Congratulations on your new car! If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Paramount of Hickory Team

April 30, 2016

Dealership Rating
Employee Rating

Best experience ever! Ernie was one of the nicest I have ever met. My husband had spoke to him about the suv and it was everything and more when we got there and seen it in More

by Howell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Williams

May 11, 2016

Paramount Volvo Volkswagen responded

Thank you for taking the time and driving for an hour and a half to see Ernie and the Paramount of Hickory team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Enjoy your new SUV. Best regards, Paramount of Hickory Team

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