Ernie Quezada

Top rated customer service. Sales team thoroughly explained details and answered all question confidently. Online applications offered streamlined process. I would highly recomm Sales team thoroughly explained details and answered all question confidently. Online applications offered streamlined process. I would highly recommend Daniel and the dealership! More

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This was the easiest transaction I’ve gone through when purchasing a vehicle. Everyone working there was nice and made the process seamless! Highly recommend Milan, he was great! purchasing a vehicle. Everyone working there was nice and made the process seamless! Highly recommend Milan, he was great! More

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My husband and I reached out to Patriot Infiniti because of a flier we received in the mail. It said that we could qualify for a loan. Now, I'm going to be as honest as possible, with the COVID, our credit of a flier we received in the mail. It said that we could qualify for a loan. Now, I'm going to be as honest as possible, with the COVID, our credit was "challenged". We emailed the dealership regarding a 2017 Nissan that we were interested in. They reassured us that they understood, and this is what they do. Now we were leary, because this is not our first rodeo. What really caught my eye though, was the huge sign on the building saying the give top dollar for your trade-in on a bright yellow sign!! That for intrigued our interest. Our salesperson was Katrina. A1 customer service, very friendly. She showed us 4 cars, yeah I'm real picky. We were going from a Denali that had everything. My husband loved the Nissan Pathfinder, which is what we purchased. I suggest that if your scores are not over 620, don't expect to come out with a vehicle of choice. Make sure you have at least $3k for a downpayment. The vehicle we came for, unfortunately, Ernesto said that it hadn't gone through inspection, and they'd probably be sending it to auction due to all of the work needed. Now as for a trade-in value, they met and exceeded our expectations in that department. We were Katrina's first sale at that dealership. What was impressive is how they supported one another. Ernesto was really calm in his explanations to Katrina, and Daniel was also supportive in answering her questions. The atmosphere was very friendly and inviting. Now the paperwork was the longest part, and I'm so used to that. We met the finance manager, he's funny, and there's one thing he made clear, and that was that he loved and enjoyed his staff. I will be returning in 6 months to get an upgrade!! Would I recommend this dealership, most definitely. The only thing is that I am still waiting on my key fob, and I hope that Katrina gets that for me as promised asap. I will definitely update the review when it happens!! So go check them out!😊 More

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Came to buy a 2021 Jeep Grand Cherokee and Daniel made the visit very pleasant. the visit very pleasant. More

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He did a great job, he answered all of the questions I asked him. I am very satisfied asked him. I am very satisfied More

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Great atmosphere, friendly and welcoming. Really easy and was happy to work with both Ernie and Bo. From the first text message from a car I found on an app, it was a really good experience m Really easy and was happy to work with both Ernie and Bo. From the first text message from a car I found on an app, it was a really good experience moving into a test drive then planning out terms. Definitely the easiest car buy experience I've had. More

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Milan and Ernie are fantastic! ! They put up with my craziness and numerous requests and questions for a full week. I came in to trade in my 2013 Infiniti M for a Q50 Hybrid that wa ! They put up with my craziness and numerous requests and questions for a full week. I came in to trade in my 2013 Infiniti M for a Q50 Hybrid that was advertised as Black obsidian, turns out it’s a Malbec black which I was not a fan of at first. It took me a while to let it set in on my way home then ultimately decided to proceed with it! It was a perfect car and very hard to find in that condition! They also let me keep my own wheels and tires off my M37 which they didn’t have to do! All of this to make me happy. They are truly amazing and I wish nothing but the best for them and their business. Thank you for everything! More

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The staff was friendly and treated me like family…I enjoyed shopping BOUGHT THE INFINITI enjoyed shopping BOUGHT THE INFINITI More

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Professional, Pleasant, knowledgeable, patient with me, understanding, ready to complete my deal to my satisfaction understanding, ready to complete my deal to my satisfaction More

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Danny was great helping us. Beautiful person better sales man. He showed us great options and still helped find what was perfect for us. Beautiful person better sales man. He showed us great options and still helped find what was perfect for us. More

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