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Ernie Spellman

Overview Reviews (5) Inventory (138)

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Ernie Spellman

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Ernie Spellman

The Closer

Bill Kay Buick GMC

2300 Ogden Ave
Downers Grove, IL 60515

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5 Reviews

Overview Reviews (5) Inventory (138)

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5 Reviews

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5 Reviews of Ernie Spellman

December 17, 2023

Dealership Rating

Employee Rating

Willing to negotiate to give you the best deal possible. Professional sales staff willing to work with you. Professional sales staff willing to work with you. More

by vince30

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Brandon Dahlgren, Juana Teran, Scott Spisak, Chelsea Jordan, Jacob Sypniewski , Rick Vanderlaan

Helpful 0

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Dec 19, 2023 -

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

July 01, 2023

Dealership Rating

Employee Rating

Very good service nice experience he explained the questions I have very well and he is very knowledgeable thanks . questions I have very well and he is very knowledgeable thanks . More

by chelorealty

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Dahlgren, Juana Teran , Tommy Fakhoury, Scott Frank, Joseph Genna, Joe Haga, John Marcus, Patrick Meyers, Rick Vanderlaan, I don’t know the names

Helpful 0

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Jul 03, 2023 -

Bill Kay Buick GMC responded

chelorealty Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kay Buick GMC.

February 11, 2023

Dealership Rating

Employee Rating

Everyone in the dealership was super friendly and personable. They made sure we were happy every step of the way. Kaila was super helpful and understanding. I would definitely recommend her! personable. They made sure we were happy every step of the way. Kaila was super helpful and understanding. I would definitely recommend her! More

by zariasheedy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Dahlgren, Juana Teran , Randall Caldwell, Kaila Czarnecki, John Marcus, Patrick Meyers

Helpful 2

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Feb 13, 2023 -

Bill Kay Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience!

June 01, 2022

Dealership Rating

Employee Rating

They treated me very well and I don't have nothing bad to say about them but give them a good review say about them but give them a good review More

by Sharonivory100

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Dahlgren, Luigi Robles, Juana Teran , Victoria Delgado, Joe Haga, Kurt Krueger, John Marcus, Patrick Meyers, Brian Wilson

Helpful 0

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Jun 03, 2022 -

Bill Kay Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Jun 03, 2022 -

Bill Kay Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

March 04, 2021

Dealership Rating

Employee Rating

Everyone involved did a great job in helping get what I want and what I could afford. I had to trade a car in also. I'm satified with what I purchased. Love the pup running around...so so cute. want and what I could afford. I had to trade a car in also. I'm satified with what I purchased. Love the pup running around...so so cute. More

by Mladair2020

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Victoria Delgado, Tyler Eubanks, Bob Giovanonni, Steve Miller, Wes Pierce

Helpful 0

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Mar 05, 2021 -

Bill Kay Buick GMC responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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