Erol Mutlu

I found Erol to be professional, easy to talk to, well informed about cars and features, and patient with questions from a customer who hadn't bought a car in almost two decades. I wanted protective safet informed about cars and features, and patient with questions from a customer who hadn't bought a car in almost two decades. I wanted protective safety features and ease of access for my wife, who is small and has mobility issues. The Forester seems to satisfy those needs. Erol built trust. I would refer a friend to the Mall and to Erol. My review may not be published without cloaking my full name. Sid B. would be a satisfactory identifier. More

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Matt, their used car salesman and Lisa in finance were wonderful. I felt no pressure during the sales side of it. Paperwork was a breeze since it was all digital! wonderful. I felt no pressure during the sales side of it. Paperwork was a breeze since it was all digital! More

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it was a great experience overall. everyone was knows what they are doing and make it so fast the buying processes. I am so happy with every experience i had in the dealership. Erol wa everyone was knows what they are doing and make it so fast the buying processes. I am so happy with every experience i had in the dealership. Erol was real interesting person, how easy to work with, explanation about the car, and personal interaction over all. More

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Erol was helpful, pleasant and a very fair and sincere salesman. I felt very comfortable working with him. He was extremely patient during the entire experience from my initial interest, the test drive, salesman. I felt very comfortable working with him. He was extremely patient during the entire experience from my initial interest, the test drive, financing segment to the final sale. He was so great. I am greatly appreciative and happy with my purchase of the. 2014 Jeep Grand Cherokee. More

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I was looking for a car to replace my ageing Honda and had called the Fitz Auto Mall Subaru dealership, I spoke to Erol. I asked about a particular auto I had seen online at the Edmunds site. Erol let had called the Fitz Auto Mall Subaru dealership, I spoke to Erol. I asked about a particular auto I had seen online at the Edmunds site. Erol let me know the car was still available and I scheduled a visit. He called back and let me know that the vehicle that I was interested in had sold. Erol suggested that they had another model that I might be interested in buying. I went in for the appointment and bought the car he suggested. Best dealership experience ever. More

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Erol super salesman . ... knowledgeable, professional, friendly; I would Erol to all my friends and family ... .good good good good good good good ... knowledgeable, professional, friendly; I would Erol to all my friends and family ... .good good good good good good good More

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I enjoyed the no-presssure service of this dealership. My salesperson Erol Motlu was informative, helpful and accommodating when I asked for information and/or assistance, both before and after I purchas My salesperson Erol Motlu was informative, helpful and accommodating when I asked for information and/or assistance, both before and after I purchased my car. More

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I will from now on, every time I need a new or used vehicle go to Matt and his company Fitzgerald. I love the way they operate..no price heckling...that is so relaxing. They were having a super busy vehicle go to Matt and his company Fitzgerald. I love the way they operate..no price heckling...that is so relaxing. They were having a super busy day and so we were there for a few hours. Who ever heard of enjoying being at a car dealership for a longish time?. We did! We got to know Matt a very fun likeable man. We also spent a good hour with I believe her name was Lisa..(a lady who used to live in Hong Kong) doing paper work, once again very very pleasant and super efficient. More

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Went over and above to pick me up and take down to pick up the car. up the car. More

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My second Subaru and with the same dealership. Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the g Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the guy with a warm sweet smile and a gentle manner. I love, love my new Subaru Forester Sport! More

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