Eros Cruz
Eros Cruz at Brickell Mazda

Eros Cruz

Service Advisor

Brickell Mazda

618 SW 8th St
Miami, FL 33130

Contact Me
4.8
160 Reviews

Atlanta raised and Miami based. I have a passion for cars, fitness, and food. My automotive career began with Murgado Automotive, specializing in the Mazda brand since 2019. Zoom Zoom!

Dealership Experience

6 yrs, 1 mo

Specialties & Trainings

Certified Mazda Service Advisor

4.8

160 Reviews

Write a Review

160 Reviews of Eros Cruz

July 24, 2025

Dealership Rating
Employee Rating

Best experience ever I highly recommend buy a car. Because the service is the best. No just about the car. It's about you More

by LUISGOMEZM10
Recommend Dealer
Yes

Other Employees Tagged: Eros Cruz

July 17, 2025

Dealership Rating
Employee Rating

Everyone is professional efficient and to the point, your car is clean when returned to you More

by MARCRAPPMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

They got me in fast! Very nice. Cars running good! Recommend them. Easy location to get in. More

by MJ0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 11, 2025

Dealership Rating
Employee Rating

Great service. Front desk folks are great I was very impressed with the entire team More

by TONYMORGAN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 10, 2025

Dealership Rating
Employee Rating

Very Clean welcoming good personnel attentive knowledgeable. They forgot to clean the car and they did not use paper mats More

by MAZDAmazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2025

Dealership Rating
Employee Rating

Amazing service! Great service! Eros was amazing and provided updates in a timely manner Great service! Eros was amazing and provided updates in a timely manner. The More

by JACKYHB7
Recommend Dealer
Yes

Other Employees Tagged: Eros Cruz

June 18, 2025

Dealership Rating
Employee Rating

Very disappointed with the my last experience. I’m not bringing my car back here. When I brought it in for a standard inspection the recommendations made no sense. Feels like they just wanted to u More

by Rigel.Montiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Brickell Mazda responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience and the frustration it caused. This is certainly not the level of service we aim to provide. Your concern about the recommendations made during your inspection and the issue with your vehicle’s cooling system are serious matters. I completely understand how upsetting it must be to leave with more problems than when you arrived. Please know that upselling is never our intention, we aim to inform our customers of potential issues based on our technicians’ assessments. That said, if anything felt unclear or unnecessary, we sincerely apologize. We would appreciate the opportunity to review your visit in detail and learn more about what happened. Your feedback is vital in helping us improve, and I would like to personally look into this to ensure it’s addressed appropriately.

June 16, 2025

Dealership Rating
Employee Rating

Great service as usual! Excellent communication, awesome customer service and efficient pick ip and delivery! More

by STEFI2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
Employee Rating

Sales force answered all my questions. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. More

by MARTI4EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2025

Dealership Rating
Employee Rating

I lease my second Cx50 with Jeannette, the service was amazing she focus on what you need most More

by MARCELMURGA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeannette Rodriguez

1
...

Dealership Inventory (441 Vehicles)

2025 Mazda CX-70
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 car, priced at $33,685
2025 Mazda CX-50
new
Jet Black Mica exterior
Automatic
All-wheel Drive
2024 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
2025 Mazda CX-90
new
Platinum exterior
Automatic
All-wheel Drive
2025 Mazda CX-70
new
Zircon exterior
Automatic
All-wheel Drive
2025 Mazda CX-90
new
Platinum exterior
Automatic
All-wheel Drive