Esad Mujic | Page 2

First Time Subaru Owner Easily the best dealer we have ever worked with! Esad Mujic is knowledgeable, kind, patient and polite. Most importantly for us he did not have a high Easily the best dealer we have ever worked with! Esad Mujic is knowledgeable, kind, patient and polite. Most importantly for us he did not have a high pressure approach, He was helpful with our decision without pressuring us and understood our need to shop around. Esad, we really appreciate your help! Jordan Conley helped make the final paperwork go quickly and made sure we left with our questions answered. I have wanted a Subaru for a long time and am thrilled with the vehicle and look forward to working with Subaru of Rochester. More

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not the best I was mislead by receiving wrong information several times. Even the little details are important when buying a new car, so I believe this is importan I was mislead by receiving wrong information several times. Even the little details are important when buying a new car, so I believe this is important. First one when I asked about whether maintenance package was only available at this Subaru, he said yes. I later asked to finance people and they corrected it. Second one, I asked whether sedan model rear seat folded and he said no, which I learned later actually they could. They need to fix their ever dripping entrance ceiling, especially when the snow is melting. Also the door on the side if the building which never opens from outside but it says entrance on it. Before I bought my car, I went to several dealers including Ford, Toyota, Chevrolet and couple of others aside of Subaru. Subaru has the worst beverage area. Each dealer was busy on Saturday but Subaru definitely cannot manage it like others. And they will give this as an excuse if you have to wait for hours there like I did. I felt that I was being rushed through the whole process. Subaru cars are great. The cars sell themselves. Not these people. If you already do not have a car to drive up there, they have a shuttle service to downtown which I learned that I could actually use it after I spent lots of money taking uber or lyft up there. More

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Great Buying Experience! I was very impressed with the Rochester Subaru dealer and had a great experience working with Esad Mujic! I stopped by to test drive a Forester. Esad I was very impressed with the Rochester Subaru dealer and had a great experience working with Esad Mujic! I stopped by to test drive a Forester. Esad asked me what features I was looking for in a new car. I told Esad my wish list of features. He found the perfect car that had all my wish list items and was within my budget! Jordan was very helpful in the finance department. The service department has been great too! All of the staff at the Rochester Subaru were very friendly and helpful! More

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