Ethan Bicha-Dale
Ethan Bicha-Dale at Russ Darrow Mazda of Greenfield

Ethan Bicha-Dale

Salesperson

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.0
12 Reviews
4.0

12 Reviews

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12 Reviews of Ethan Bicha-Dale

May 17, 2025

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Employee Rating

Went in based on a cars. com posting of a used car. Was contacted promptly and an appointment was made to drive and look at the car. After a test drive and discussion about mo More

by jlpeare
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam O'Brien

May 21, 2025

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Nick Saidai nick.saidai@russdarrow.com

May 13, 2025

Dealership Rating
Employee Rating

Great customer by Ethan, and support from colleagues. Makes a refreshing change and really appreciated. More

by sevpickett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sone Phrakousonh, Kelly Murray

May 13, 2025

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

May 06, 2025

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Employee Rating

I did appreciate Ethan's laid-back style and assistance in making my initial decision on a vehicle (I do love my CX-30 so far). However actually finishing the deal was quite frustrating. Specifically, the More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam O'Brien, Sone Phrakousonh

May 09, 2025

Russ Darrow Mazda of Greenfield responded

Thomas, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Nick Saidai nick.saidai@russdarrow.com

April 30, 2025

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Employee Rating

Always a great experience. Ethan and Kelly were extremely helpful and a pleasure to work with. More

by GRACZJL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam O'Brien, Kelly Murray

Apr 30, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

April 11, 2025

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Employee Rating

Increased price at the last moment Wait time was in the hours, wasted a lot of time sitting. Did not feel valued More

by KEVINRAYMER94
Recommend Dealer
No

Other Employees Tagged: Ethan Bicha-Dale

Apr 14, 2025

Russ Darrow Mazda of Greenfield responded

Kevin, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

March 30, 2025

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Employee Rating

The dealership was clean, decorated nicely, and had light refreshments while we waited and made our way through the process. The team was helpful and friendly! More

by maddie.g20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam O'Brien

Mar 30, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

March 30, 2025

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Employee Rating

Car sat in service for 5 days untouched and with absolutely no communication on Russ Darrow’s end. There wasn’t even a work order created for the vehicle when I went to the dealer for updates. Dismi More

by CONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2025

Russ Darrow Mazda of Greenfield responded

Providing a positive experience is our top priority, Connor, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Nick Saidai nick.saidai@russdarrow.com

March 22, 2025

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Employee Rating

I'm happy with my purchase. Ethan was very helpful. I will tell a friend. More

by LDNRK83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ethan here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

March 22, 2025

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Employee Rating

Great experience for my new car purchase with Ethan and the Russ Darrow team yesterday. More

by sevpickett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marquis Robinson

Mar 23, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Ethan here at Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

March 12, 2025

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Employee Rating

So the my experience with these people wasn’t bad going into the sale even though it was very brushed off and seemed not important and helpful prior to arriving to the dealership. When I arrived and walked More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam O'Brien

Mar 15, 2025

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

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