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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
92 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

4.9

92 Reviews

Write a Review

92 Reviews of Ethan Her

January 01, 2026

Dealership Rating
Employee Rating

I was in a bind and live 90 minutes away. They were kind, professional, and fit me in for a major repair so I could get home. They are wonderful! More

by SMELODIEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Jan 01, 2026

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

December 29, 2025

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Employee Rating

Service was done quickly, at a good price and the staff was knowledgeable and friendly More

by CATHERINE.GOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

December 26, 2025

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Employee Rating

Thank you for changing my oil, even though I had the appointment time wrong. It was an all around positive experience! More

by Angeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Dec 26, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

December 19, 2025

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Employee Rating

I've been there twice for different services and it's been an incredible experience both times. The only place I'll go to in Wisconsin. More

by taylorbang04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Dec 19, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

December 07, 2025

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Employee Rating

Everyone was Very professional and informational. I will recommend my friends to go there as well.. More

by VOSSC369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

December 05, 2025

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Employee Rating

The service staff is very kind, competent, and forthcoming. They have been very helpful with my concerns and questions. More

by hregan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Dec 05, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Dealership Rating
Employee Rating

Friendly staff, quick work, kept i the know about any other service that needs to be done More

by CATHERINE.GOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Dealership Rating
Employee Rating

Excellent customer service. Andy in the service department is always very helpful. Happy with our CX 5 More

by SCOFRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Nov 25, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

November 22, 2025

Dealership Rating
Employee Rating

The service techs, counter associates, financial associates and sales associates seem remarkable and personal. The financial associates are incredibly eager to assist with spending our money (a litt More

by SHELLEYSPERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Nov 22, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 21, 2025

Dealership Rating
Employee Rating

It was good. Professional and courteous. I would recommend you to other people I know More

by dsamuelm
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

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Nov 21, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

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