Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
89 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

4.9

89 Reviews

Write a Review

89 Reviews of Ethan Her

December 19, 2025

Dealership Rating
Employee Rating

I've been there twice for different services and it's been an incredible experience both times. The only place I'll go to in Wisconsin. More

by taylorbang04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Dec 19, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

December 07, 2025

Dealership Rating
Employee Rating

Everyone was Very professional and informational. I will recommend my friends to go there as well.. More

by VOSSC369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

December 05, 2025

Dealership Rating
Employee Rating

The service staff is very kind, competent, and forthcoming. They have been very helpful with my concerns and questions. More

by hregan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Dec 05, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Dealership Rating
Employee Rating

Friendly staff, quick work, kept i the know about any other service that needs to be done More

by CATHERINE.GOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 25, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Dealership Rating
Employee Rating

Excellent customer service. Andy in the service department is always very helpful. Happy with our CX 5 More

by SCOFRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Nov 25, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

November 22, 2025

Dealership Rating
Employee Rating

The service techs, counter associates, financial associates and sales associates seem remarkable and personal. The financial associates are incredibly eager to assist with spending our money (a litt More

by SHELLEYSPERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Nov 22, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 21, 2025

Dealership Rating
Employee Rating

It was good. Professional and courteous. I would recommend you to other people I know More

by dsamuelm
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

Report | Print
Nov 21, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

This is a very organized dealership and very professional and probably the best in Wisconsin period. Their attention to detail is underrated and most importantly they get the job done in video by showing exa More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Nov 17, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

We had a great experience and love our Mazda. Would highly recommend.and will use them in the future. More

by GINGER.PERKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Smith

Report | Print
Nov 16, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

November 07, 2025

Dealership Rating
Employee Rating

Russ Darrow service Stepped lugs and we had to make two trips to get them fixed More

by Greg749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Nov 08, 2025

Russ Darrow Mazda of Madison responded

Providing a positive experience is our top priority, Greg, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Nick Zinniel nicholas.zinniel@russdarrow.com

1
2
...
9

Dealership Inventory (314 Vehicles)

used 2014 Ford Focus car, priced at $8,636
2014 Ford Focus
used
Race Red exterior
Automatic
Front-wheel Drive
$8,636
View Details
new 2026 Mazda CX-50 car, priced at $41,727
2026 Mazda CX-50
new
zircon sand metallic exterior
Automatic
All-wheel Drive
$41,727
View Details
used 2005 Chevrolet Silverado 2500 car, priced at $10,888
2005 Chevrolet Silverado 2500
used
Sandstone Metallic exterior
Automatic
Four-wheel Drive
$10,888
View Details
used 2024 Mazda Mazda3 car, priced at $21,302
2024 Mazda Mazda3
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$21,302
View Details
used 2025 Mazda CX-5 car, priced at $27,344
2025 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$27,344
View Details
new 2025 Mazda CX-5 car, priced at $34,591
2025 Mazda CX-5
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
$34,591
View Details
View All Inventory