Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
42 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

Hebrew Hebrew

4.9

42 Reviews

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42 Reviews of Ethan Her

June 21, 2025

Dealership Rating
Employee Rating

I was in quickly and the repairman did a good job of fixing my car. Ethan Her made everything understandable and I was out of the repair shop by noon. More

by SEVOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

June 21, 2025

Dealership Rating
Employee Rating

Excellent service, as usual! The scheduling was easy and completed on time, and the service manager was vert clear and easy to work with. The pricing was competitive. And as a More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

June 13, 2025

Dealership Rating
Employee Rating

The service team was quick and efficient in finding what the issue was. Then also replacing it. My only gripe was I contacted the dealership four different times with no response back. I had to reach out to More

by NICHOLAS711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim

Jun 13, 2025

Russ Darrow Mazda of Madison responded

Nicholas, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Nick Zinniel nicholas.zinniel@russdarrow.com

June 12, 2025

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Employee Rating

Great service. Work was done quickly. Everyone was pleasant and friendly. Waiting area was well appointed. More

by VIRGIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

June 06, 2025

Dealership Rating
Employee Rating

The wash at the end of our service was chef's kiss! All of the attention you have paid to detail is greatly appreciated. Thank you! More

by APoDHoRA101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

I’ve never been disappointed in not only the polite service I’ve been given, but the quality of service that I’ve been given! More

by SIXBIRD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 31, 2025

Dealership Rating
Employee Rating

I thought Ehtan did a good job of explaining the maintenence I needed and why I needed it. I wasn't able to get everything I wanted done in one visit because I was a little pressed on time, but Etha More

by Chris Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

May 29, 2025

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Employee Rating

Russ Darrow Mazda has amazing service! My engine light turned on late Thursday night and by 9 am on Friday the car was completely fixed as well as another minor problem they addressed. I a More

by JHUSH0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

May 28, 2025

Dealership Rating
Employee Rating

Service efficient and quick along with the tech reviewing the vehicle in the video report. More

by maglass001
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

May 28, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

May 18, 2025

Dealership Rating
Employee Rating

Service was thorough and timely. Was pleased with video they provided of technician review of condition of our car. More

by GARYPAT0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

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