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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her | Page 3

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
99 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

99 Reviews

Write a Review

99 Reviews of Ethan Her

November 03, 2025

Dealership Rating
Employee Rating

Always on time. The crew is Very thorough. The video inspection is a nice touch. Great communication. More

by Steven the Magnificent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Nov 03, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

November 01, 2025

Dealership Rating
Employee Rating

It was a pleasure to seat in the waiting room which is clean and wel stocked with snacks and drinks. Very quiet. More

by abrahamstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

October 31, 2025

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Employee Rating

I'm glad I bought my CX-5 here. I've had no problems and appreciate the scheduled maintenance reminders, ease of scheduling, courteous and professional staff, and helpful videos abo More

by BLKAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

October 28, 2025

Dealership Rating
Employee Rating

Took my car right in for service, completed service and washed my car! Great job! More

by mroczynski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

October 27, 2025

Dealership Rating
Employee Rating

I have been going to Russ Darrow for years. I am always happy with my service. More

by M.HENNIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

October 23, 2025

Dealership Rating
Employee Rating

Very accommodating for a drop in tire issue. Changed oil that was due as well. Thanks More

by KIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

October 20, 2025

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Employee Rating

The service was great and timely. All my questions were answered in a professional manner. More

by CJBAIER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling

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Oct 20, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

October 18, 2025

Dealership Rating
Employee Rating

On a busy Saturday still managed to get my car in for an oil change and then discovered that I needed new brakes. I was able to get a loaner vehicle, but when I returned to get my car in a few days, the out More

by MURPHY_KJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Russ Darrow Mazda of Madison responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Nick Zinniel nicholas.zinniel@russdarrow.com

October 15, 2025

Dealership Rating
Employee Rating

Ethan has been great to work with he goes above and beyond to communicate and help. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

October 11, 2025

Dealership Rating
Employee Rating

They were polite, clean, efficient, fast and very professional. The waiting room was comfortable. Thanks More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bustos

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Oct 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

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