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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
75 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

4 yrs, 3 mos

Languages Spoken

English English

Hebrew Hebrew

4.9

75 Reviews

Write a Review

75 Reviews of Ethan Her

October 27, 2025

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Employee Rating

I have been going to Russ Darrow for years. I am always happy with my service. More

by M.HENNIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

October 23, 2025

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Employee Rating

Very accommodating for a drop in tire issue. Changed oil that was due as well. Thanks More

by KIN0
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

October 20, 2025

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Employee Rating

The service was great and timely. All my questions were answered in a professional manner. More

by CJBAIER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling

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Oct 20, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

October 18, 2025

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Employee Rating

On a busy Saturday still managed to get my car in for an oil change and then discovered that I needed new brakes. I was able to get a loaner vehicle, but when I returned to get my car in a few days, the out More

by MURPHY_KJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Russ Darrow Mazda of Madison responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Nick Zinniel nicholas.zinniel@russdarrow.com

October 15, 2025

Dealership Rating
Employee Rating

Ethan has been great to work with he goes above and beyond to communicate and help. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

October 11, 2025

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Employee Rating

They were polite, clean, efficient, fast and very professional. The waiting room was comfortable. Thanks More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bustos

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Oct 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

October 05, 2025

Dealership Rating
Employee Rating

Thank you for the great service as always. Great communication. Leah was easy going and great to work with. More

by ALYCENNOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Oct 05, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

October 04, 2025

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Employee Rating

Very professional, communicates any issues, service was provided on time and done quickly. Well done. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

October 03, 2025

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Employee Rating

Process was straight forward and taken care of quickly. Everyone was kind and easy to work with. Had my car back in less than 48 hours for unexpected repairs. Though I found cheaper prices in the area, the More

by Tanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Russ Darrow Mazda Madisom delivers efficient, fast, and professional service from scheduling to repair. Very satisfied. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Sep 26, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

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