Ethan Norman

First time writing a review since buying our Escape. Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylind Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylinder motor!! To top it off I look at the bill and you charge $25 for an engine cleaner on a new car. Called the service writer and he says that's what ford recommends, I was charged this without informing me first to give me that option. What a joke, I had my 2015 chevy malibu for 10 yrs and never did engine cleaner on my oil changes and never had any problems. Haven't had a Ford for over 40 yrs, always had a GM vehicle but if that's what it takes to keep it going then I may have made a mistake! Cost of a simple oil change is almost double what I paid for Malibu with full synthetic oil. Also one more thing, always received a free car wash at GM dealer when getting oil change, don't seem to get anything from Ford but higher prices. More

Report | Print

Steve and Mike and the total team gave a great experience for us from the very beginning to the very end. We really enjoyed their professional and positive attitude as well as giving us a lot of options to m for us from the very beginning to the very end. We really enjoyed their professional and positive attitude as well as giving us a lot of options to make choices that benefited us the best. In the end we got a great truck we're super happy with and looking forward to a great future and working with Putman Ford. More

Report | Print