Ethan Sherrett

0 communication, 0 help in figuring out any options for transportation when the dealership kept my car for an additional 4 days when they broke a part on install and had no replacement part on hand. Additi transportation when the dealership kept my car for an additional 4 days when they broke a part on install and had no replacement part on hand. Additionally, it became apparent I was going to buy a new vehicle after the diagnosis, I asked for guidance in the sales dept, Ethan basically blew it off and said he would leave me a card for someone in my paperwork, which did not happen More

by TAYLOR.BEDILION Verified Customer Verified Customer

Report | Print

The issue was not fixed! My driver side passenger door does not sit correctly. The seems don't match up and the catches when you open it. That why it was sent in. That issue My driver side passenger door does not sit correctly. The seems don't match up and the catches when you open it. That why it was sent in. That issue was not fixed! More

by MATTFORNESS2708 Verified Customer Verified Customer

Report | Print

Ethan came and picked up my car at my home and returned after the service; this was a huge benefit. The car received regular maintenance, new tires and wiper blades. Thank you after the service; this was a huge benefit. The car received regular maintenance, new tires and wiper blades. Thank you More

by Mbiggerstaff11 Verified Customer Verified Customer

Report | Print

Poor communication. Poor diagnosing skills. Going elsewhere from now on. Do not recommend this location. Poor diagnosing skills. Going elsewhere from now on. Do not recommend this location. More

by JOSEPH.ZARAZUA Verified Customer Verified Customer

Report | Print

Was supposed to get 15% off from previously denied services. When I asked why I didn't receive it. I was informed that maybe it might have been applied. They didn't seem to want to be bothered at clos services. When I asked why I didn't receive it. I was informed that maybe it might have been applied. They didn't seem to want to be bothered at closing time to figure out the refund More

by DON_EBERT Verified Customer Verified Customer

Report | Print

Friendly, knowledgeable, and communicative was good I'll make sure we refer Corwin Ford to our friends and relatives make sure we refer Corwin Ford to our friends and relatives More

by kderting Verified Customer Verified Customer

Report | Print

Friendly-great explainers-efficient-clean and orderly garage-comfortable and relaxing customer waiting area-see you next time garage-comfortable and relaxing customer waiting area-see you next time More

by DOUGRAM53 Verified Customer Verified Customer

Report | Print

Things are definitely in an upward trend with Corwin Ford, Spokane Valley. I am happy to help with improvement!There is much better inspection and reporting. Service/Maintenance appointments are easier Ford, Spokane Valley. I am happy to help with improvement!There is much better inspection and reporting. Service/Maintenance appointments are easier to get in a reasonable time. Services, vehicle tracking, extended service plan, and recalls are nicely integrated with the myFord app. More

by tjherron1 Verified Customer Verified Customer

Report | Print

Ethen was able to fit my truck early for service. He kept me updated the entire time and was able to find someone to drop my truck off at my house after the service was done! He kept me updated the entire time and was able to find someone to drop my truck off at my house after the service was done! More

by LASHORNE Verified Customer Verified Customer

Report | Print

Corwin Foed Service department clean. Service techs are slow wirh servicibg vehicle. Had appoitment for 5k oil service. Had 2 outstanding recall norices that i added to service. That t Service techs are slow wirh servicibg vehicle. Had appoitment for 5k oil service. Had 2 outstanding recall norices that i added to service. That took 2 plus hours, seemed to long on recall that that Ford has training for recalls. More

by PAYROLLWIZARD Verified Customer Verified Customer

Report | Print