Eugene Desroches

We have been taking our cars for service at Imperial Toyota on a regular bases and are always treated with curtesy and respect. I feel as if we are getting a fair assessment of work that may or may not Toyota on a regular bases and are always treated with curtesy and respect. I feel as if we are getting a fair assessment of work that may or may not need to be done and why. To date we have been happy with the work done to keep our cars going for many year. More

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Pleasant atmosphere. Service advisor Eugene Desroches is always very helpful, professional and pays attention to detail. He always keeps you informed of the status of you Service advisor Eugene Desroches is always very helpful, professional and pays attention to detail. He always keeps you informed of the status of your vehicle while you wait. More

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Came in for a pick up and delivery service Gene D was assigned my vehicle and did a great job with what I needed assigned my vehicle and did a great job with what I needed More

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Eugene Desroches was very patient with me and answered all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long a all of my questions. I showed up for an oil change at 7:15AM on a Friday and was out within an hour. I will continue to get service there as long as there's folks like Euguene! More

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I recently had my Lexus SUV serviced at this location. Gene Desroches, my servide advisor, was outstanding. Gene's knowledge about the Lexus and Toyota brands is excellent. I would recommend contacting Ge Gene Desroches, my servide advisor, was outstanding. Gene's knowledge about the Lexus and Toyota brands is excellent. I would recommend contacting Gene for any type of service. Great experience! More

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Gene has been my service advisor for years. He’s knowledgeable and professional. Gene updates me throughout the entire process and provides recommendations according to the needs for my vehic He’s knowledgeable and professional. Gene updates me throughout the entire process and provides recommendations according to the needs for my vehicle. I have a Toyota Dealership 8 minutes from my home but I use and drive 35 minutes because of the excellent service Gene provides. More

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’ve been getting my oil changes and service at this Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right a Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right and that I’m well taken care of. His positive attitude and helpfulness truly make a difference. I really appreciate all that he does! More

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I always go to Gene D in the Service Dept. He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these d He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these days. He’s super responsive on email and phone and makes it all just so much easier and better of an experience to navigate my service needs. Thanks for everything Gene!! More

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I recently worked with Gene in the service department. My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him t My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him to all customers for service. More

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Eugene Desroches in service deserves 5 star ⭐⭐⭐⭐⭐ for excellent customer service and satisfaction as he is punctual and listens excellent customer service and satisfaction as he is punctual and listens More

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