13 Reviews
Write a Review13 Reviews of Eugene Fong
January 28, 2024
They did a great job! Provided all of the possible options and were able to help us with great customer service! Thanks Hamid! Provided all of the possible options and were able to help us with great customer service! Thanks Hamid! More
Other Employees Tagged: Bahman Afshin, Trini Aguirre, Joseph Grimaldi, Bing Huang, Roger Minassian, Kelly Yim
December 14, 2023
Excellent service and product. Kind staff. Responsive and excellent. Would go back every time. Very happy. Kind staff. Responsive and excellent. Would go back every time. Very happy. More
Other Employees Tagged: Bahman Afshin, Trini Aguirre, Joseph Grimaldi, Bing Huang, Roger Minassian, Kelly Yim
December 07, 2023
Our visit to DTLA Porsche was a breath of fresh air compared to our previous experience at Porsche Beverly Hills. Eugene, our representative, demonstrated an unparalleled commitment to customer satisfa compared to our previous experience at Porsche Beverly Hills. Eugene, our representative, demonstrated an unparalleled commitment to customer satisfaction, making us feel genuinely valued throughout the entire process. The showroom's sophisticated ambiance, combined with Eugene's professionalism, created an atmosphere that truly reflects the luxury Porsche brand. Eugene's in-depth knowledge of the Porsche lineup and his transparent, patient guidance played a pivotal role in our decision-making. Unlike our previous encounter at Beverly Hills, where we felt like mere transactions, Eugene's dedication ensured a personalized and enjoyable experience. In the end, we drove away in our dream car—a Porsche Cayenne. The seamless and informed buying process, coupled with Eugene's expertise, affirmed our decision to choose DTLA Porsche, where customers are truly prioritized. More
November 25, 2022
After being basically blown off by one of your “ambassadors”, I called Solomon Arvatz and he was extremely helpful. Once Solomon took over, the process went incredibly smoothly. Because customer s “ambassadors”, I called Solomon Arvatz and he was extremely helpful. Once Solomon took over, the process went incredibly smoothly. Because customer service matters, I only buy my Porsches from two dealerships in Los Angeles. Downtown and South Bay.I would and will recommend Solomon for future business. Thanks Solomon. More
Other Employees Tagged: Solomon Arvatz
October 27, 2022
After getting 1500$ less for my trade I bought a car with several issues most electrical doesn’t work properly. Reached out to the salesman who sold me the car with Zero response. Lemon law is real guys! Pro several issues most electrical doesn’t work properly. Reached out to the salesman who sold me the car with Zero response. Lemon law is real guys! Probably not the last time you hear from me! Posed as doing me these favors yes I wanted out of my trade but my trade worked properly all of it no issues to spend 9k on a luxury vehicle with all kinds of problems, salesman just talk on how he sells expensive cars to people that they don’t need, well thanks guys but unfortunately I’m not that sort of customer I’m a single mom trying to make it treated myself for once and got myself right into multiple problems expensive problems at that. More
July 01, 2022
Eugene"Porsche Ambassador" Fong was on top of each n every detail... Eugene made my Porsche 911 buying experience totally amazing. Thank you Porsche Downtown Los Angeles. And special thanks to Ambass every detail... Eugene made my Porsche 911 buying experience totally amazing. Thank you Porsche Downtown Los Angeles. And special thanks to Ambassador Eugene Fong. Regards. Ronald Drones More
Other Employees Tagged: Karla Barbero, Vahid Ghassemi-Aval
June 01, 2022
The best in its class. Employees and management do an awesome job taking care of me. Employees and management do an awesome job taking care of me. More
Other Employees Tagged: Bahman Afshin, Trini Aguirre, Karla Barbero, Joseph Grimaldi, Roxanna Hoss, Bing Huang, Roger Minassian, Kelly Yim , Simon keumjian
May 22, 2022
Just purchased my new macan here, great experience, friendly staff, worked with Eugene and Roxanne, both professional and informative. Would highly recommend! friendly staff, worked with Eugene and Roxanne, both professional and informative. Would highly recommend! More
Other Employees Tagged: Roxanna Hoss
April 25, 2022
It was a pleasure to work with Eugene to buy my car. He was very professional and informative. The used car sales manager, Jonathan was equally professional. He was very professional and informative. The used car sales manager, Jonathan was equally professional. More
Other Employees Tagged: Roxanna Hoss , Jonathan Arvatz
December 25, 2021
Vicki Carbone and her service team are great. Customer service is the best. When my 14 year old Cayenne started having issues they worked with me to get a great replacement. I highly recommend both the service is the best. When my 14 year old Cayenne started having issues they worked with me to get a great replacement. I highly recommend both the sales and service teams. More
Other Employees Tagged: Vicki Carbone, Ivan Estrada, Joseph Grimaldi, Roxanna Hoss, Rambo Jennings, Irwin Merida