Eugene Gritsenko
Eugene Gritsenko at Ken Ganley Kia Mentor

Eugene Gritsenko | Page 2

Finance Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

4.6
55 Reviews

Moved from Ukraine at the age of two. Graduated from Euclid High School in 2004 followed by a degree in Finance from Kent State University. I speak fluent Russian and Ukrainian. Started in sales at the age of 16 and acquired over 10 years of experience. Including 4 years in automotive sales. I have loved everything automotive since I was a child so it;s a huge understatement to say that I am an avid car enthusiast. I also enjoy traveling, exploring new places, photography, art, music, and much more.

4.6

55 Reviews

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Languages Spoken

Russian Russian

Ukrainian Ukrainian

55 Reviews of Eugene Gritsenko

January 31, 2024

Dealership Rating
Employee Rating

They told me the kia sportage I purchased brand new had certain options I wanted..I wasent one mile from dealership and called them to tell them those options they said it had ,it didnt.They said sorry,you More

by Superdutylariat08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marty Albee, Sean Carlson

Feb 02, 2024

Ken Ganley Kia Mentor responded

While we appreciate all reviews that are given, after looking into this matter, it is my understanding that the trim levels were thoroughly explained and confirmed prior to delivery of the vehicle chosen. We are sorry to hear that you are not happy with the vehicle you purchased. In regards to the submitted Kia review, please reach out to me directly so that we can discuss your concerns further, and I can better explain the process of such, and how reviews are handled. Thank You, Tony Dardis Customer Relations Manager 440-953-1000 ext 221

Feb 02, 2024

Superdutylariat08 responded

If they where telling the truth, your salesmans wouldent pf been sitting in the passenger seat pointing out where that option was on the steering wheel. He knew very well i drive over 120 miles a day for work and that adaptive cruise control was the MAIN option i needed..If he wasn't lying about the options i would of been able to fill out my own survey about my experience and not be on here..I was also told it had a heated sterring wheel,like it shows on there website,which he said was activated through the climate controls,.the climate controls have nothing to do with that and is located in between of the heated seat buttons So either your salesman has no idea abut the vechiles he is selling or purposely lied to us.If they wanted to make this right he would of said come back to the delarship when i only put a half a mile on it THEY HAVE DONE NOTHING TO AT ALL TO HELP WITH THIS. Except we will buy it back at a used vechile price

Feb 02, 2024

Superdutylariat08 responded

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January 29, 2024

Dealership Rating
Employee Rating

Marcus Moore was the best car salesman I’ve ever had! I would definitely recommend my friends and family to him for a car! More

by Paige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marko Jokanovic, Marques Moore

Feb 01, 2024

Ken Ganley Kia Mentor responded

Hi Paige, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

January 04, 2024

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Employee Rating

We were greeted warmly by our salesman who answered all our questions and helped us find the right car for our needs. More

by robin_douglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Smetana

Jan 06, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2023

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Employee Rating

Everyone at the dealership was polite and respectful. Dylan was excellent as he was my sales person. Not overbearing or forceful as many salespeople can be. He was just right, great experience. More

by m.dicillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Gridley

Jan 01, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 27, 2023

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Employee Rating

My wife and I had a great experience with the team at Kia Ganley in Mentor. From the salesman, Simon, to the financial office to customer care with Dee. Very professional group who made us feel comfortable a More

by Romi247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2023

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Employee Rating

super thankful for angelina! she's transparent, friendly and know how to take care of anyone who comes in. would recommend her to anyone! More

by brandon_jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelina Hillier

Dec 26, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2023

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Employee Rating

They were very fast, friendly, upfront, negotiable, clean, professional and had a no xx attitude when it came to industry expectations. More

by matthewzsigray1989
Trade-in Experience
Recommend Dealer
Yes

December 12, 2023

Dealership Rating
Employee Rating

Many thanks to Gojko Vujovic. He found a better vehicle for me with fewer miles,and in better condition than the others,in my price range.I highly recommend him and the team at Gan More

by morgankevin1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gojko Vujovic

Dec 14, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation and have an amazing day!

December 07, 2023

Dealership Rating
Employee Rating

Simon was a extremely helpful and knowledgeable sales rep. He worked extremely hard to close my deal! More

by Haaaahhhhjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2023

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Dealership Rating
Employee Rating

The staff were all pleasant and listened to our needs! They were all very helpful with what we needed and wanted! More

by Nappy62212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dee Shirkey, Nicholas Villella

Dec 08, 2023

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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