Michael Arnoff
Michael Arnoff at Ken Ganley Kia Mentor

Michael Arnoff

General Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Michael Arnoff

October 24, 2026

Dealership Rating
Employee Rating

Marques was amazing! Very knowledgeable and helpful. He treated us with respect, which is important to us. I have worked in customer service for 40 years, and I can hones More

by laurieannhaller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore , Tony Dardis

Oct 26, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your wonderful feedback! We're thrilled to hear that Marques provided you with exceptional service. We take pride in our team, and it's great to know that his knowledge and respect made a positive impact. We look forward to assisting you again when you're ready for your next car!

October 16, 2026

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Employee Rating

Very straight forward. Easy to work with. Found us a deal we could work with More

by TylerH562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore, Zaid Alsaifi

Oct 18, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words! We're thrilled to hear that you found our process straightforward and easy. Our team is dedicated to finding the best deals for our customers, and we're glad we could help you. We look forward to working with you again in the future!

October 08, 2026

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Employee Rating

Marques was friendly knowledgeable and patient. He worked around my situation and he's very accommodating More

by angiehorvath1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore, Mike Kaminski

Oct 11, 2026

Ken Ganley Kia Mentor responded

Thank you for your kind words! We're thrilled to hear that Marques provided you with friendly and accommodating service. Our team is dedicated to ensuring a positive experience for all our customers. We appreciate your feedback and look forward to serving you again!

October 06, 2026

Dealership Rating
Employee Rating

Marques greeted me with a kind handshake and was a wonderful. He showed me tons of options and helped me figure out what I actually wanted! More

by dansan426
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore, Mike Kaminski

Oct 12, 2026

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2026

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Employee Rating

Marques was very patient and willing to explore different options that worked with our budget and expectations. Would recommend anyone in the market for buying or leasing. Thank you! More

by Aklinger2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore , Tony Dardis

Sep 23, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words about Marques! We are committed to providing exceptional service and finding the best options for our customers. We appreciate your recommendation and look forward to working with you again in the future!

September 19, 2026

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Employee Rating

Great experience with Marques buying our new KIA SORENTO. I suggest working with him on your new vehicle. More

by jeremiahgoble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore

Sep 23, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your positive feedback! We're thrilled to hear that you had a great experience with Marques and our team. It was a pleasure working with you and we hope you enjoy your new KIA SORENTO. We look forward to serving you in the future. Drive safe!

September 07, 2026

Dealership Rating
Employee Rating

We had a amazing experience with marques he was a breath of fresh air and extremely knowledgeable true proffessional. THE WIFE LOVES HER NEW 2027 SELTOS More

by Mikehaydu35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore

Sep 11, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your experience with us! We are thrilled to hear that Marques provided exceptional service. Thank you for choosing us!

September 01, 2026

Dealership Rating
Employee Rating

Marques went above and beyond to get me the best deal and to get me the car I wanted to drive away in. He worked with me on my trade in and made the whole process seamless. BRAND NEW 2026 KIA SORENTO More

by megan.kyea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2026

Ken Ganley Kia Mentor responded

Hello, we're happy you found Marques to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2026

Dealership Rating
Employee Rating

I was very pleased with my experience with Marques! He was very open and honest when helping me look for cars and eventually we found a perfect match for me! 100/10 definitely recommend! More

by kaelynnmc15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore

Sep 04, 2026

Ken Ganley Kia Mentor responded

Hello, we're happy you found our team to be so supportive during your experience here at Ken Ganley Kia Mentor. Thanks again for the recommendation, and have an amazing day!

August 28, 2026

Dealership Rating
Employee Rating

Marques was fantastic! The entire experience was seamless and fast! I would refer anyone back to Marques, he makes you feel like family! More

by Krissi522
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore

Sep 04, 2026

Ken Ganley Kia Mentor responded

Hi, thank you so much for your kind words! We are thrilled to hear that Marques provided you with a seamless and fast experience. We strive to treat our customers like family and we would be honored to have your referrals. Thank you for choosing us!

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