Evan Hanthorne | Page 2

Shout out to Josiah and the team. I appreciated that they were friendly, took my concerns seriously, and kept me in the loop throughout the entire process. I appreciated that they were friendly, took my concerns seriously, and kept me in the loop throughout the entire process. More

by Rachel Verified Customer Verified Customer

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Knowledgeable. didn't try to sell me anything I didn't really need. Explained the filter I did need didn't try to sell me anything I didn't really need. Explained the filter I did need More

by Santa fe Verified Customer Verified Customer

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Friendly quick reasonable caring I love how they care about their costumers the coffe not good though about their costumers the coffe not good though More

by Wilson Verified Customer Verified Customer

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Good service and they gave me a lot of good advice and am definitely coming back to get more service done definitely coming back to get more service done More

by tchalla42020 Verified Customer Verified Customer

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Evan was in contact with me and let me know what was going on with my son's Elantra every step of the way. They didn't try to rip us off here like they tried to at Hyundai of Noblesville!!! And our fa going on with my son's Elantra every step of the way. They didn't try to rip us off here like they tried to at Hyundai of Noblesville!!! And our family had bought 4 vehicles from Noblesville!!! Bob Rohrman has earned our respect and business!! More

by SCHWARTZ99 Verified Customer Verified Customer

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Friendly service, very accommodating and kept me apprised of how long it would be and informative about the services that needed to be completed. of how long it would be and informative about the services that needed to be completed. More

by orckbe Verified Customer Verified Customer

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If I could give ZERO stars, I would. I came in for my 15,000 mile oil change on my 2021 Hyundai Tucson, and to have an issue with my back hatch diagnosed. I explained to the servi I came in for my 15,000 mile oil change on my 2021 Hyundai Tucson, and to have an issue with my back hatch diagnosed. I explained to the service advisor that I was moving back to St Louis at the end of the month, and just wanted to know why the hatch was having difficulty opening and closing, that if it weren't a simple fix, I would have it taken care of when I returned home. A different service advisor came out and told me that I needed almost $500 in additional services: Replace in Cabin Air Filter $75.99 A/C Evaporator Service $189.99 Complete Fuel System Service $194.99 I have searched my owners manual and I have called 10 other dealerships to ask if this was standard maintenance. I do not see these in the list of Hyundai maintenance items, and not one of the other dealerships would recommend them for a vehicle with only 15,000 miles. He also told me that it would take two weeks for the parts to fix my hatch to come in. I advised that I would be in the middle of moving, so would have the repair completed at home. They did the oil change, I collected my vehicle and left the dealership. But that is the least of my issues. I had to travel more than an hour to get to the closest Hyundai dealership. After I left, I stopped for a late lunch and then began my trip home. When I was more than 45 minutes out of Lafayette, I received a call from the second service advisor. He informed me that they had removed the strut from my hatch. I pulled over and attempted to open my hatch. It would not move! They expected me to drive there and back an additional time because of their mistake. I am grateful to be moving back home, but even more so that I won't ever have to cross the door of this dealership ever again. More

by kcreedon Verified Customer Verified Customer

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Great service! I came in, everyone was nice, and they offered a drink and a snack! I came in, everyone was nice, and they offered a drink and a snack! More

by Rachclark3012 Verified Customer Verified Customer

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Nice and efficient. Told me what was going on and what could wait for next service Told me what was going on and what could wait for next service More

by tiandan2 Verified Customer Verified Customer

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Always that I go to Bob Rohrman Hyundai. I Receive great attention, good services and It has a wonderful waiting room I Receive great attention, good services and It has a wonderful waiting room More

by CESARNEGRON Verified Customer Verified Customer

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