Willing to work with you to close the deal.
My experience, this time around, was a good one.
My experience, this time around, was a good one.
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by GFRICKETTA
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. Welcome to the Gettel family.
Read my Googke review.
Also still waiting for management team to contact me concerning the price that we were over priced.
Also still waiting for management team to contact me concerning the price that we were over priced.
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by rjp3dad
Verified Customer
Verified Customer
Other Employees Tagged:
Mitchell Sprague
Mar 07, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for your businessa and for taking the time to review your purchasing experience. Your comments have been forwarded to our executive management team.
They were proactive, efficient and engaging with helpful
information. The sales rep Evan Spark, the financing coordinator Mike Smith and the Manager Brandon were excellent !
information. The sales rep Evan Spark, the financing coordinator Mike Smith and the Manager Brandon were excellent !
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by cread0
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Smith (financing) and Brandan (management)
Mar 07, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.
I am reading my experience with the Collision department
starting on December 26, 2022. Six weeks later I got my car back. A job was completed in a quality fashion. The waiting period of six weeks was ridic
starting on December 26, 2022. Six weeks later I got my car back. A job was completed in a quality fashion. The waiting period of six weeks was ridiculous. During that time I could have been driving my car but no no no I had to leave it there so it stayed in line. Instead I had to rent a car. Unbelievably stupid I asked a worker if they had paper and pencil and he said yes well put me on your paper and pencil list and give me my car back. No no no then I would go to the end of the list. You told me to bring the car in on December 26, 2022 they did not do a single thing to my car for over one month. Meanwhile I am renting a car. Make a list, put me on the list, and call me when you need my car. Spending $900 to rent a car makes no sense especially since my car was perfectly drivable. I think it will be a cold day in xxxx before I ever going to Carol again either to purchase, lease, or have work done on my car. I have done all three, bought a car, lease a car, and have Collision service done. In the end I got the car I wanted. And the car was fixed appropriately. But the process was terrible probably the worst part of the entire experience was sitting with the finance guy while he showed me a computer screen on his desk top. When I left I had nothing to show for it except a code to go online and get my paperwork. Not acceptable. I should’ve said at the end I’m going nowhere till I get my paperwork. just one more thing. I dealt with Eric Diaz in the Collision department. He tried to be helpful but it seems that his hands were tied with a procedure set up by somebody above him. In the end, he did everything he could to satisfy me as a customer. I am thankful I had him in my corner. He went out of his way in the end to satisfy a customer, me, who was not very happy. Thank you, Eric.
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by paulnjeang
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to share your experience. In regards to the length of time that we had your vehicle; there are many factors that cause delays: parts availability, insurance approvals and availability in the paint booth are a few. We recognize the inconvenience that is causing our customers. We thank you for your patience and understanding.
Good selection of cars and trucks, lots to choose from.
Not too much pressure to buy.
Not too much pressure to buy.
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by dkirkk
Verified Customer
Verified Customer
Feb 12, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.
We felt absolutely no pressure to a car other than the
one we were interested in.
one we were interested in.
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by JIMMALNANSON
Verified Customer
Verified Customer
Jan 29, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.
Very good from LaShun talking to salesperson Evan Sparks
to Mitchell who helped with closing deal. They all deserve raises!
to Mitchell who helped with closing deal. They all deserve raises!
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by gmpfleeger
Verified Customer
Verified Customer
Other Employees Tagged:
LaShun Gallati
Jan 29, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.
Evan was a wonderful salesperson!
He was very informative and polite. He took his time to explain things to me and I didn’t feel rushed. I would recommend any family member or friend
He was very informative and polite. He took his time to explain things to me and I didn’t feel rushed. I would recommend any family member or friend to him!
I also worked with Levi who was also amazing! He was very friendly and answered all my questions. He also took the time to explain paperwork to me and made sure he answered all my questions! Evan and Levi are assets to the company!
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by Amybeth
Verified Customer
Verified Customer
Other Employees Tagged:
Levi Magallanes
Jan 24, 2023 -
Gettel Chevrolet Buick GMC responded
Amy, we thank you for purchasing your new vehicle from us and for taking the time to review your experience. Welcome to the Gettel family.
Great dealership and people.
Evan found our car and did a great job teaching us everything about the car. He made our buying experience very easy. We love it.
Evan found our car and did a great job teaching us everything about the car. He made our buying experience very easy. We love it.
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by Raykrell
Verified Customer
Verified Customer
Jan 22, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.
Evan extremely helpful and knowledgeable.
He was able to address our questions and it was a pleasure dealing with him
He was able to address our questions and it was a pleasure dealing with him
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by sale470
Verified Customer
Verified Customer
Jan 14, 2023 -
Gettel Chevrolet Buick GMC responded
Thank you for choosing us to purhcase your new vehicle from and for taking the time to rate your experience.