Evan Williams

I’ve reached the point where I no longer have confidence in the service department at Clemmer Dodge Hyundai. On multiple occasions, I’ve picked up my vehicle after service only to discover greasy fingerp in the service department at Clemmer Dodge Hyundai. On multiple occasions, I’ve picked up my vehicle after service only to discover greasy fingerprints and smudges on my windshield. This isn’t an isolated incident. It’s happened repeatedly, and frankly, I shouldn’t have to clean up after technicians who are being paid to service my vehicle. I take pride in maintaining my car and expect the dealership to show it the same respect. More concerning was the disappearance of my wheel lock key following service at the dealership. This was my personal equipment, and it went missing while my vehicle was in their care. The dealership eventually offered me a complimentary oil change as compensation. What bothered me was the attitude surrounding that offer, as though they were doing me some sort of favor. The free oil change was a settlement for my missing property, not a generous gesture or compensation for the repeated poor service I’ve experienced. Those are two entirely separate issues. I understand that mistakes happen. What matters is how a business handles those mistakes and whether it makes a genuine effort to improve. Repeatedly returning a customer’s vehicle dirty, failing to account for their property, and then treating basic compensation as an act of generosity does not inspire confidence. I purchased a Hyundai expecting professional dealership service. Instead, I’ve been left questioning the care, attention to detail, and accountability of this service department. I’m not looking for special treatment. I simply expect my vehicle to be returned clean, my property to remain accounted for, and any mistakes to be handled professionally. Unfortunately, my experience has fallen well short of those reasonable expectations. More

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All guestions were answered. sales person gave us time to make up are minds .great suv.thank you. sales person gave us time to make up are minds .great suv.thank you. More

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Gavin and the entire dealership made the process easy, professional, and stress-free. We love our new Hyundai Tucson premium. professional, and stress-free. We love our new Hyundai Tucson premium. More

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Very helpful and friendly folks. They took the stress out of car buying. Joel was a pleasure to work with. They took the stress out of car buying. Joel was a pleasure to work with. More

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I was very happy with the salesperson (Hoover), Ashe was very professional and not high pressure. Gave me options in selecting the right car for me. He was very easy to work with and was personable. I loved very professional and not high pressure. Gave me options in selecting the right car for me. He was very easy to work with and was personable. I loved the warranty and the salesperson took time to show me all of the controls, electronics, and options. Would recommend this dealership to my family and friends. More

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They were very friendly and helpful. Mike stepped outside before I could even get out of my car to greet me. He was very quick and friendly with teaching me about the car and made my fia Mike stepped outside before I could even get out of my car to greet me. He was very quick and friendly with teaching me about the car and made my fiancée and I feel like we made the right decision. We will come back to work with him when we have to buy a Hyundai car for her. More

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