Fabio Arciero
Fabio Arciero at Ocean Cadillac

Fabio Arciero

Service Manager

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.3
21 Reviews

Languages Spoken

English English

4.3

21 Reviews

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21 Reviews of Fabio Arciero

June 22, 2025

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Employee Rating

Your telephone service is the worst I’ve ever seen getting to speak to a human is absolutely absurd. Your staff is good, but your phone service is terrible. More

by Stevenmechanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adriana Molina

Jun 26, 2025

Ocean Cadillac responded

Steven, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. General Sales Manager - Jack Mitrani (954) 471-2704

June 19, 2025

Dealership Rating
Employee Rating

Michael is always helpful and professional. Staff are polite, food is great, and car wash after service is a nice bonus.” More

by DENYSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo, Adriana Molina

Jun 19, 2025

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

June 19, 2025

Dealership Rating
Employee Rating

Not very truthful in their tactics . Also very non professional at returning phone calls . Be very careful on extended warranties . They work with 3 companies who are very shady. More

by LESTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Lombrozo , Mike .. excellent sales person . Also Orlando in service is a good guy.

June 17, 2025

Dealership Rating
Employee Rating

Excellent service keep it up customers service we’re wonderful I like it guys thanks More

by JD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rivero, Adriana Molina

Jun 17, 2025

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

June 14, 2025

Dealership Rating
Employee Rating

I recently visited Ocean Cadillac, and I had an outstanding experience thanks to the exceptional service provided by Adriana, my service advisor. From the moment I arrived, she was courteous, profe More

by durell.laing@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rivero, Adriana Molina

Jun 14, 2025

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

June 11, 2025

Dealership Rating
Employee Rating

Muchas gracias desde que entras t sientes a gusto gracias a cada persona que me atendió y entras especial al trabajador de servicio adams More

by carlaybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

Jun 11, 2025

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

June 06, 2025

Dealership Rating
Employee Rating

The agents are very nice with the customers they help the customer at a point not only to buy a car they want the client to be satisfied the appreciation is excellent More

by LUCKNERGILLES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, Adriana Molina

Jun 06, 2025

Ocean Cadillac responded

Gilles, Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

June 03, 2025

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Employee Rating

Professional and friendly. Very clean and nice looking office I have a comfortable following to be there. More

by galina1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

Jun 03, 2025

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

June 02, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. They picked up the car on time and returned it washed and cleaned. More

by Jadefillipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

May 29, 2025

Dealership Rating
Employee Rating

It was fast and everybody was courteous and professional. I would recommend all my friends to you More

by CHARRIS0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

May 29, 2025

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Service Manager - Fabio Arciero (954) 993-9242

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