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Ricardo Rivero
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34 Reviews
34 Reviews
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34 Reviews of Ricardo Rivero
January 07, 2024
I told Orlando my gear shifter broke and sent in pics on 12/8. He told me it would take a few days. I received a text next week saying to track my progress of my repair. No one called and they did not hav 12/8. He told me it would take a few days. I received a text next week saying to track my progress of my repair. No one called and they did not have my car. When I followed up the following week, part was still not in & repair was closed. A month later and you guys are asking for a review on a repair you never did. More
by JECHTERLING
Verified CustomerOther Employees Tagged: Jimmy Pena, Victor Lopez
Helpful 
December 06, 2023
I can’t thank Victor Lopez and Michael Lombrozo enough for the best and smoothest vehicle purchase I’ve ever had. Victor and Mike are easy going guys and never forced the sale on us making it a smooth and for the best and smoothest vehicle purchase I’ve ever had. Victor and Mike are easy going guys and never forced the sale on us making it a smooth and easy experience. They educated us on the different trims and leasing process helping us to make the best decision. They really care about the people more than just another sale. I wasn’t able to pick up the car and Mike took the time and delivered to my house with the big red bow treatment. Mike also took the time to explain all the features the Lyriq had to offer. Great Service and Great People to work with. More
by Armando
Other Employees Tagged: Mike Lombrozo, Victor Lopez
November 04, 2023
Excellent service and attention. We are very happy and satisfied with the costumer service oc We are very happy and satisfied with the costumer service oc More
by JAVIER15
Other Employees Tagged: Jimmy Pena, Adriana Molina , DAS Admin, Marc Collins, Mario Murgado JR
September 22, 2023
Best Cadillac dealership in Miami! This is my first review ever but I just had to share this amazing experience. I had my vehicle at another dealership getting worked on. The vehicle s This is my first review ever but I just had to share this amazing experience. I had my vehicle at another dealership getting worked on. The vehicle sat for over a month, without any communication at all from the service “advisor”. Finally got through to a live person who claimed the part was in back order. I couldn’t take it anymore and called up Mike at Ocean Cadillac. He sent a tow truck who picked up my vehicle and towed it to Ocean Cadillac’s service department within hours! The very next day Ocean Cadillac’s service department diagnosed the issue and I received a call that my vehicle was ready by the end of the day!!! I didn’t even have to go pick it up. They delivered the car to my home!!! I promise you this is a real story. Mike is more than a sales guy, he’s a problem solver and asset to your network. Thank you to Mike, the service department and amazing team at Ocean Cadillac who know what customer service is all about More
by Harold Brito
Other Employees Tagged: Jimmy Pena, Mike Lombrozo , Matt Wahnon, Adriana from service department
September 09, 2023
One of the most easiest and smoothest purchases I’ve made. My sales man, Michael Lombrozo was one of the best people I’ve dealt with. From the first inquiry until closing docs were signed, he made. My sales man, Michael Lombrozo was one of the best people I’ve dealt with. From the first inquiry until closing docs were signed, he was super communicative and always available. Will be purchasing my wife’s new vehicle from him in the next 4 months. Thanks again brother. More
by Matthew Lozecki All Clear Restoration
Other Employees Tagged: Jimmy Pena, Mike Lombrozo , DAS Admin, Marc Collins, Matt Wahnon
August 18, 2023
My experience with Ocean Cadillac was quite pleasant as the staff (Adriana) greeted me with a friendly attitude. They resolved my vehicles issue in a timely manner & gave me a complimentary car wash. Great the staff (Adriana) greeted me with a friendly attitude. They resolved my vehicles issue in a timely manner & gave me a complimentary car wash. Great job ! Also the manager Jimmy personally reached out to make sure everything went smoothly. More
by Petedeveloper
Other Employees Tagged: Enrique Capiro, Jimmy Pena , Adriana
June 29, 2023
From the phone conversation before arriving into the dealership was pleasant and delightful. From Luis, Hugh and Andy were very professional. By far one of my best experiences at any dealership. They fo dealership was pleasant and delightful. From Luis, Hugh and Andy were very professional. By far one of my best experiences at any dealership. They follow up promptly and answer all my questions in a timely manner. More
by maria.wilson0824
Other Employees Tagged: Jimmy Pena , Hugh Okoye, Luis Rios, Matt Wahnon, Andrew Joseph
May 12, 2023
The attention and service is amazing. I left with what I want it and extremely happy with everyone who helped me. I left with what I want it and extremely happy with everyone who helped me. More
by qosmanito
Other Employees Tagged: Mike Lombrozo
May 05, 2023
He was amazing. I got there at 15:00 to get the car I want and withing 2 hours I had the car with men with the monthly payment I want it to get. I got there at 15:00 to get the car I want and withing 2 hours I had the car with men with the monthly payment I want it to get. More
by qosmanito
Other Employees Tagged: Mike Lombrozo
April 04, 2023
I received good service, it was gratifying to work with them. I hope to return very soon where they them. I hope to return very soon where they More
by Yowalqui
Other Employees Tagged: Jimmy Pena, Mike Lombrozo , DAS Admin, Marc Collins, Mario Murgado JR, Hugh Okoye, Matt Wahnon
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