Faith Clark

I have received nothing but good positive service since switching from Concord Audi to Livermore. The Staff and service has been above my expectations switching from Concord Audi to Livermore. The Staff and service has been above my expectations More

by Lenoraclark22 Verified Customer Verified Customer

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Problem was diagnosed and repaired within a couple of days. Had a loaner car as well to avoid any disruptions to my regular schedule. days. Had a loaner car as well to avoid any disruptions to my regular schedule. More

by gavinsegal Verified Customer Verified Customer

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Friendly, clean, professional. However, car did not get washed. Could wait for completion, no shuttle needed However, car did not get washed. Could wait for completion, no shuttle needed More

by Atze1994 Verified Customer Verified Customer

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The whole service adviser of Audo Livermore are professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . More

by mrp_888 Verified Customer Verified Customer

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Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy is the first person I call. She's amazing! More

by AGPALACE Verified Customer Verified Customer

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The customer service is exemplary! The entire team is on it. Very helpful and kind! The entire team is on it. Very helpful and kind! More

by Laura Chopp Verified Customer Verified Customer

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5 star experience with the whole dealership A+. Thank you Ishmael and the service department. Thank you Ishmael and the service department. More

by TH Verified Customer Verified Customer

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My experience with Audi of Livermore was nothing short of great. From the moment I scheduled my service to the moment of picking up my car. Faith and the Audi Livermore team answered all my concerns and made great. From the moment I scheduled my service to the moment of picking up my car. Faith and the Audi Livermore team answered all my concerns and made the process efficient, comfortable and easy. More

by Cole H Verified Customer Verified Customer

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I feel like a person when I bring my car in and am well taken care of while my car is being worked on. taken care of while my car is being worked on. More

by Linda93 Verified Customer Verified Customer

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Faith was transparent, knowledgable, personable and helpful. And she followed up when she said she would with the right information — this seems like a basic expectation to have but most don’t do so. I helpful. And she followed up when she said she would with the right information — this seems like a basic expectation to have but most don’t do so. I felt she worked to help get the best solution for me and that also was budget minded, as Audi repairs can be more expensive. I felt she was on my side. I truly enjoyed collaborating with her. More

by PETER_FARAGO Verified Customer Verified Customer

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