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Fang 'Flora' Zhong

Overview Reviews (13) Inventory (413)

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Fang 'Flora' Zhong

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

13 Reviews

Overview Reviews (13) Inventory (413)

Languages Spoken

Cantonese

English

Mandarin

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4.9

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Fang 'Flora' Zhong

December 01, 2025

Dealership Rating

Employee Rating

Only issue I had was the dealership included more than the GAP insurance I was comfortable paying for. I did submit a warranty removal form. Waiting to hear back on it. the GAP insurance I was comfortable paying for. I did submit a warranty removal form. Waiting to hear back on it. More

by Dakotahray

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Land

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Dec 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us. Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service.Unfortunately we cannot identify you from your review name, so please reach out to Todd Burns, General Sales Manager, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 03, 2025

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Employee Rating

Fang and the team at Jim Norton were all super helpful in our search for our new vehicle. We love it! our search for our new vehicle. We love it! More

by priscilagzmn

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your kind words! We're thrilled to hear that Fang and our team at Jim Norton Toyota were able to assist you in finding your new vehicle. Enjoy your ride, and we look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

September 12, 2025

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We had a wonderful car buying experience at Jim Norton Toyota in Tulsa. Our sales person was very personable and assisted us in finding the right vehicle for us. Toyota in Tulsa. Our sales person was very personable and assisted us in finding the right vehicle for us. More

by Melly

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Sep 15, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you had a great car buying experience at Jim Norton Toyota and that our sales team was able to help you find the right vehicle. We appreciate your feedback and can't wait to assist you again in the future! Sincerely, Courtney, Jim Norton Auto Group

July 18, 2025

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Employee Rating

Fang was enthusiastic and friendly, showing us vehicles that not only met our preferences but exceeded our expectations. She helped us find the perfect car! Bayram was efficient and quickly presented us wi that not only met our preferences but exceeded our expectations. She helped us find the perfect car! Bayram was efficient and quickly presented us with financing options—he even secured a better deal than our bank. We're so happy with the experience! More

by abby

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bayram Fanur

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Jul 19, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that Fang's enthusiasm and friendly approach helped you find the perfect car, and that Bayram was able to secure you great financing options. At Jim Norton Toyota, we strive to exceed our customers' expectations and we're glad we could do that for you. We look forward to seeing you again on your next visit! Sincerely, Courtney, Jim Norton Auto Group

April 22, 2025

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Fang was great! She was quick, thorough, and made this a very smooth process. She communicated from start to finish, and I would recommend her to anyone! She was quick, thorough, and made this a very smooth process. She communicated from start to finish, and I would recommend her to anyone! More

by Hutchisonkylep

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zachary Thorp

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Apr 22, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience with Fang at Jim Norton Toyota. Your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

April 21, 2025

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I love our new Toyota RAV4. Great service! Awesome consultant! Thank you for your help! Great service! Awesome consultant! Thank you for your help! More

by alliberryhill

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bayram Fanur

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Apr 22, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you love your new Toyota RAV4 and that you received great service. Your kind words about our consultant mean a lot to us! We hope to assist you again at Jim Norton Toyota in the future. Enjoy your RAV4! Sincerely, Courtney, Jim Norton Auto Group

April 18, 2025

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Employee Rating

I really appreciated Kaden the manager for his sincerity and help during the process of our purchase. I would purchase from Jim Norton Toyota again. and help during the process of our purchase. I would purchase from Jim Norton Toyota again. More

by Redbird528

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jason in parts I believe was excellent

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Apr 21, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Kaden provided you with sincere assistance during your purchase. Your support means a lot to us at Jim Norton Toyota, and we look forward to serving you again in the future. Safe travels in your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

April 12, 2025

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Employee Rating

Fang was wonderful! She was so helpful, responsive, and accommodating of our purchasing preferences and schedules. Car buying can be stressful bun Fang made it a breeze! She was so helpful, responsive, and accommodating of our purchasing preferences and schedules. Car buying can be stressful bun Fang made it a breeze! More

by susandrevo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 14, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that Fang provided such excellent service and made your car buying experience stress-free. At Jim Norton Toyota, we strive to accommodate our customers' needs, and we're glad that Fang was able to assist you. We hope to see you again soon, and enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

April 09, 2025

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Employee Rating

We love our new car. Fang was efficient, friendly, and knowledgeable. Top notch service all around. Thank you Fang was efficient, friendly, and knowledgeable. Top notch service all around. Thank you More

by kobra7015

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kendall Taylor

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Apr 10, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you love your new car and had a great experience with Fang at Jim Norton Toyota. Your kind words about our service mean a lot to us. We look forward to serving you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 06, 2025

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Employee Rating

Very nice lady and very informative on all the vehicle specs and very helpful with any questions specs and very helpful with any questions More

by himuro8292

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Edwards

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Apr 07, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! I'm glad to hear that you had a great experience with our team and found the information helpful. At Jim Norton Toyota, we strive to provide exceptional service and ensure our customers are well-informed. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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