Faye Hinds
Faye Hinds at Bill Dickason Chevrolet Buick
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Faye Hinds | Page 11

Guest Concierge & A/P

Bill Dickason Chevrolet Buick

1110 E Broadway Ave
Gladewater, TX 75647

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4.9
120 Reviews

Faye is a Central Texas native, coming to us from Waco, TX. She has been in the car business for 9 years and has loved every minute of it! She loves spending time with her family, especially her grandchildren. She also enjoys crafting and making gifts for people. She loves the Chevy Impala because of it's stylish design and fuel economy.

Dealership Experience

11 yrs, 4 mos

Industry Experience

12 yrs, 10 mos

Languages Spoken

English English

4.9

120 Reviews

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120 Reviews of Faye Hinds

September 29, 2018

Dealership Rating
Employee Rating

Like family Everytime! Always love my experience with Charles and the gang. Purchased my 7th vehicle here and everything was perfect as always. Charles handles everything w More

by Pilcha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Susie Scadden, Lisa Bryant , Kent Abernathy, Charles Phillips, Jeriamy Schumacher, Freddie Tomlinson

Oct 01, 2018

Bill Dickason Chevrolet Buick responded

Pilcha, We certainly appreciate your business and loyalty to McKaig. You have covered just everyone on the team and we know Charles always does a great time for our guests. We really appreciate you taking the time to write a review and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer For The People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 01, 2018

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Employee Rating

extremely pleased My salesman was Dennis Smith. He is pleasant to deal with, no pressure, and assists with meeting one's needs. I ordered my car from Chevrolet and in More

by bruffinit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susie Scadden, Lisa Bryant , Kent Abernathy, Alisa Cerney, Dennis Smith, Freddie Tomlinson

Sep 02, 2018

Bill Dickason Chevrolet Buick responded

Wow, we love hearing the words "extremely pleased" when describing your McKaig experience and it looks like you met almost everyone as Freddie is our General Sales Solutions Manager or team leader, Faye is in our Service Solutions Guest Concierge Services department, Susie runs the place, Alisa is in our Sales Solutions Guest Concierge Services department, Lisa is in Accounting and Guest Concierge Services and Kent runs our Parts department. We really appreciate your giving McKaig a chance to earn your business and especially for taking the time to write a review about your McKaig experience. We know it's not what we say that counts, but what consumers have to say about us that makes the difference. Dennis always does a great job as a non-commissioned Solution Specialist as he understands it's all about making the customer (we call you a Guest) happy. Dennis and our other Solution Specialists make the same amount regardless of what you buy so they don't have a financial incentive to try to push or sell or pressure you into anything other than what is best for you. We hope you enjoy your nicer, newer New Chevy Traverse Premier and we look forward to helping you keep it safe, reliable and fun to drive for as long as you wish to own it. Thank you again for your business and for recommending us to others in East Texas. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

May 30, 2018

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Employee Rating

Got a great deal on a new car Came in to just co-sign for my nephew his first car got a great deal. I was just looking around not expecting nor looking for a car but inquired about More

by Milk942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Abernathy, Brandon McCloskey, Dennis Smith

May 30, 2018

Bill Dickason Chevrolet Buick responded

That's why folks in east Texas often refer to us as the Brothers of Savings! We appreciate the opportunity to earn your business and for giving all involved accolades for a great McKaig experience! Folks don't believe us car dealers (usually for a good reason) when we say non-commissioned Solution Specialists make a huge difference; however, they believe it when coming from real car buyers. Its really just about us not giving them a financial incentive to push or sell anything NOT in your best interest. Its just one more reason we are "For the People." It's called the McKaig experience and more and more east Texans are coming to Gladewater to see for themselves. Thank you again for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas dealer "for the people" McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

April 02, 2018

Dealership Rating

A knowledgeable service department I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing is More

by Patsy Hall
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vernon Hall

May 31, 2018

Bill Dickason Chevrolet Buick responded

We agree that Vern and Faye are both great and believe you deserve to drive a car (or truck) that is safe, reliable and fun to drive for as long as you wish to own it." We appreciate your business and accolades to our For the people team. Sincerely, McKaig Chevrolet Buick Your East Texas Chevy Dealer For the people 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

January 26, 2018

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Employee Rating

Great as always As always, the team at this dealership is phenomenal. Always eager to help and answer any questions, and make your visit comfortable. I wouldn’t go a More

by Summer@2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lorena Garcia, Kim Owens

Aug 20, 2018

Bill Dickason Chevrolet Buick responded

WOW! This is exactly the kind of review we love to get for our Service .... "Great as always." Thank you for your loyalty and for referring others to the McKaig experience in Gladewater. Your for the people team McKaig Chevrolet Buick

January 24, 2018

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Employee Rating

Very Friendly and helpful people Everyone I can in contact with at this dealer was very friendly and helpful. The main people , Charles Philips, Susie Scadden and Faye Hinds that help More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Susie Scadden , Charles Phillips

Jan 25, 2018

Bill Dickason Chevrolet Buick responded

Thank you for your business and for recognizing the efforts of our friendly and helpful staff. They work hard to live up to being the East Texas dealer "For the People"(R) and sincerely appreciate it when folks recognize their efforts to help. We look forward to helping you and your family & friends in the future. Sincerely, Your Tyler - Longview East Texas "For the People"(R) team at McKaig Chevrolet Buick in Gladewater - The Antique Capital of East Texas

January 09, 2018

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Employee Rating

McKaig Oil Change/Tire Rotation Mariela Hernandez provided excellent customer service to myself from the moment I walked in to the moment I left. Faye Hinds checked me out and also More

by Kristen L Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mariela Hernandez

Jan 10, 2018

Bill Dickason Chevrolet Buick responded

Dear Kristen, Thank you so much for your business and taking the time to write a great OnLine review about your McKaig Experience! Our team works hard to provide great service and we sincerely appreciate it when they are recognized for the job they do. We know Faye and Mariela are grateful and we thank you again for your business. Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

July 03, 2017

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Employee Rating

The service was quick! I was able to get in and out of McKAIG in less than 30 minutes! Everyone was super nice and very professional, thank you. You are a blessing! More

by hcrafts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aaron Abernathy, Larry Jones, John Mackey

May 13, 2016

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Employee Rating

Awesome Experience! I had an awesome experience purchasing my 2015 used Tahoe. Mckaig Chevrolet Buick lives up to their motto "A Dealer FOR the People". From the moment More

by GMAMA 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Lambert , Aaron Abernathy, Kent Abernathy, Laura Abernathy, Mark Abernathy, Brian Pilcher, Sabrina Preiss

June 14, 2014

Dealership Rating

Leah Petrick I went with another person when they bought their truck here . So when I decided to trade in my car . This was the only place I wanted to go . The peo More

by LeahPetrick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Phillips, Rick Wells

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