
Fe'Lize Pierce
Service Appt. Coordinator
Mercedes-Benz of Catonsville
6631 Baltimore National Pike
Catonsville, MD 21228

Fe'Lize joined the Mercedes-Benz of Catonsville team in January 2013. She enjoys learning new things and ensuring our customers have a great experience.
Read more9 Reviews
Write a Review9 Reviews of Fe'Lize Pierce
May 16, 2023
My experience was great, my vehicle was repair and returned to me the same day under (4) four hours. The staff was very polite and made my experience pleasant during my issue with my vehicle. I would returned to me the same day under (4) four hours. The staff was very polite and made my experience pleasant during my issue with my vehicle. I would like to thank the staff of Catonsville Mercedes Benz for a job well done. More
Other Employees Tagged: Juan Ayala, Mark Bisaha, Steve Moye, Russell Pentz
March 03, 2023
Very professional, expertise, satisfying, accommodating, friendly. Get the job done on time. Will be back! friendly. Get the job done on time. Will be back! More
Other Employees Tagged: Eliofredo Ayala
November 04, 2022
We have brought our vehicles to Koons for years. We would go nowhere else! Very reliable and caring We would go nowhere else! Very reliable and caring More
Other Employees Tagged: Juan Ayala, Mark Bisaha, Josh Pomles, Eliofredo Ayala, Desmond Dowdy, Steve Moye, Russell Pentz, Chloe Orcutt , Juliana and Robert are excellent
June 21, 2022
I would never refer anyone to this dealership. The Service Department and it’s staff are disrespectful and rude. They are money hungry and feed you bull crap. Don’t take their word, and get a seco The Service Department and it’s staff are disrespectful and rude. They are money hungry and feed you bull crap. Don’t take their word, and get a second opinion. They will sabotage your vehicle and you be pushing the car out using AAA. More
Other Employees Tagged: Juan Ayala, Mark Bisaha, Josh Pomles, Eliofredo Ayala, Desmond Dowdy, Steve Moye, Russell Pentz, Chloe Orcutt , Alfons
February 22, 2022
The dealership was clean and service department was awesome..please keep up the great service!!! awesome..please keep up the great service!!! More
Other Employees Tagged: Juan Ayala, Mark Bisaha, Eliofredo Ayala, Steve Moye, Russell Pentz
February 15, 2022
From the wonderful customer assistance and friendly greeting to a great check out experience. I will take my Mercedes there and no where else. greeting to a great check out experience. I will take my Mercedes there and no where else. More
Other Employees Tagged: Juan Ayala , Stan
October 27, 2021
On time. Charges as stated earlier. Outstanding service Will go in future for service and will refer others to this dealership Keep up the good work Will go in future for service and will refer others to this dealership Keep up the good work More
Other Employees Tagged: Juan Ayala, Mark Bisaha, Eliofredo Ayala, Steve Moye, Russell Pentz
January 17, 2020
This is first time. maid an appointment week ago for securing muplar (exost pipe) drop off the Van this morning at 4 getting text I can't look at Van today can be ready on Monday. looks like there is no securing muplar (exost pipe) drop off the Van this morning at 4 getting text I can't look at Van today can be ready on Monday. looks like there is no commitment or mismanagement going on. More
Other Employees Tagged: Juan Ayala, Mark Bisaha, Eliofredo Ayala, Steve Moye, Russell Pentz , Koons Automotive
