Felicia Gorrell

Great experience Went to buy a used vehicle, but got a better deal on a new vehicle. The staff was very nice, and also patient with my wife and myself. Buying a new c Went to buy a used vehicle, but got a better deal on a new vehicle. The staff was very nice, and also patient with my wife and myself. Buying a new car is a big decision. More

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My first real Dealer Experience John Howerton is a amazing, They were the nicest and the most helpful dealer that actually cares about the customer and works hard for them. John Howerton is a amazing, They were the nicest and the most helpful dealer that actually cares about the customer and works hard for them. More

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My experience I just bought the honda crv and it was a great experience. Everyone was professional and helpful. I feel I was treated fairly and got a great deal. I I just bought the honda crv and it was a great experience. Everyone was professional and helpful. I feel I was treated fairly and got a great deal. I will return in the future. More

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ON MARCH 8, 2014 WE PURCHASED A 2014 HONDA CRV FROM JOHN HOWERTON HONDA IN BECKLEY WV. PJ HAMBRICK CONTACTED US REGARDING AN EMAIL THAT WE SENT INQUIRING ABOUT THE CRV, HE WAS VERY PROFESSIONAL AND HELPFUL HOWERTON HONDA IN BECKLEY WV. PJ HAMBRICK CONTACTED US REGARDING AN EMAIL THAT WE SENT INQUIRING ABOUT THE CRV, HE WAS VERY PROFESSIONAL AND HELPFUL IN HELPING US MAKE OUR DECISION IN WHICH MODEL WE WANTED . TRACY SIMMS WAS THE SALES PERSON AND SHE WAS VERY HELPFUL, KNOWLEDGEABLE AND ANSWERED EVERY QUESTION WE HAD. SHE WAS VERY GOOD ON HELPING US SET EVERYTHING UP IN THE VEHICLE AS WELL. WE COULD NOT HAVE HAD A BETTER SALES PERSON. JIM COPENHAVER WHICH IS THE SALES MANAGER WAS VERY HELPFUL IN HELPING US WITH FIGURES AND OUR TRADE IN. HE WAS VERY GOOD AT WORKING WITH US ON THE AMOUNT THAT WE WANTED TO PAY FOR THE CRV AND THE AMOUNT THAT WE WANTED ON OUR TRADE-IN. FELICIA GORRELL WORKED WITH US IN FINANCE ON GETTING ALL OF THE PAPER WORK DONE AND HELPED US CHOOSE THE EXTENDED WARRANTY THAT WE NEEDED THERE WAS NO SURPRISES, EVERYTHING WAS EXACTLY AS IT WAS SUPPOSED TO BE. . JIM WAY IN SERVICE INSTALLED THE ADDITIONAL PACKAGE THAT WE PURCHASED EXACTLY AS IT WAS SUPPOSE TO BE AND WHEN IT WAS SUPPOSED TO BE. OUR OVERALL EXPERIENCE WITH JOHN HOWERTON HONDA WAS EXCEPTIONAL!!! WE HAVE RECEIVED AT LEAST 3 PHONE CALLS FROM EVERYONE CHECKING TO SEE IF WE ARE HAPPY WITH THE CAR AND EVERYTHING IS OK, THIS HAS TO BE THE SMOOTHEST TRANSACTION IN BUYING A CAR WE HAVE HAD, IF YOU WANT TO BUY A CAR WITHOUT ALL THE DRAMA GO TO JOHN HOWERTON. More

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My wife and I had a great experience with John Howerton Honda. The entire staff was helpful and friendly. We will be using this dealership and its staff for our future car buying needs. Honda. The entire staff was helpful and friendly. We will be using this dealership and its staff for our future car buying needs. More

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