Check out Felicia Murphy's reviews on DealerRater

June 25, 2026

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Excellent service very knowledgeable service writer and extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing More

by dillionhoxit43

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton

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Jun 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 13, 2026

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Felicia was the best, most compassionate, kind, patient attendant, I have ever dealt with at any dealership service department! attendant, I have ever dealt with at any dealership service department! More

by Priscilla7070

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Jun 15, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 13, 2026

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I have been using them for over a decade and I don't plan on going anywhere else. Felicia is awesome on going anywhere else. Felicia is awesome More

by ELLIOTJSR508.EJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Jun 15, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 29, 2026

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Felicia was extremely helpful, kind, and knowledgeable! The waiting room is nice and inviting as well. The waiting room is nice and inviting as well. More

by Brit

Verified Customer

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Recommend Dealer

Yes

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May 29, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 25, 2026

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Everyone was very helpful and friendly! I obtained the service I needed including an oil change and having a sensor replaced. I appreciate the care and service rendered. Thank you Dr. Kim I obtained the service I needed including an oil change and having a sensor replaced. I appreciate the care and service rendered. Thank you Dr. Kim B Hood More

by kim.bradley.hood

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 24, 2026

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The service was great, everybody was very polite, took care of what was needed definitely recommend. care of what was needed definitely recommend. More

by TONIMAYOO04

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 22, 2026

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Service was great, Felicia let me know about my points that was left on my Ford and how many oil change I have left on my Ford credit. Everything went smoothly I'm very happy with the service at Mike Burc that was left on my Ford and how many oil change I have left on my Ford credit. Everything went smoothly I'm very happy with the service at Mike Burch dealership. Thank you!! More

by Dielmann815

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 20, 2026

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They're very convenient and I love doing business with them. I'm happy with their service. them. I'm happy with their service. More

by Sunshine

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 16, 2026

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Good job, but backed into the light pole with my truck. Got parts ordered though. Got parts ordered though. More

by Donnie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton

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May 18, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

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They not only handle my recall, but saw another one and had the parts for it so they did them both. had the parts for it so they did them both. More

by smith9073

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 15, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy

Service Advisor

Mike Burch Ford Blackshear

86 Reviews of Felicia Murphy

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