Check out Felicia Murphy's reviews on DealerRater

April 18, 2026

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There great! Just wish they would leave for once i decent vehicle i could use why they have my truck for repairs for 3 weeks. Truck they left was undriveable dea Just wish they would leave for once i decent vehicle i could use why they have my truck for repairs for 3 weeks. Truck they left was undriveable dead battery and flat front tire More

by Southgaman187

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Chris Jarrell, Harl Bahntge, Melissa Lankford, Angie Sturgill, Deanna Lightsey, Jeremy Coleman, Emma Thornton, Spanky Thornton , Harl Bahntge

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Apr 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 16, 2026

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They are great! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! More

by Southgaman187

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton , Harl Bahntge

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Apr 17, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 15, 2026

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Had appointment for recall and service and all was great, seemed like a long wait but not complaining seemed like a long wait but not complaining More

by hartleyhammock@yahoo.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Apr 16, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 11, 2026

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Always a great experience at Mike Burch. Very convenient and great communication from the dealer Very convenient and great communication from the dealer More

by Gruvermm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Apr 13, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 11, 2026

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Employee Rating

Always a great experience at Mike Burch. Very convenient and great communication from the dealer Very convenient and great communication from the dealer More

by Gruvermm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Apr 13, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 04, 2026

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I've always had very positive encounters with the Mike Burch team! If I buy any new vehicle, it will be from them. Thank you for making all my interactions boring and worry free! Burch team! If I buy any new vehicle, it will be from them. Thank you for making all my interactions boring and worry free! More

by Jlwaters

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Apr 06, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 02, 2026

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They were friendly and thoughtful of my time. When the part didn't work out at first, Felicia was very apologetic. She ordered the correct part right away and the next day, the mobile unit came t When the part didn't work out at first, Felicia was very apologetic. She ordered the correct part right away and the next day, the mobile unit came to my house and did the repair quickly and he also was very polite and thoughtful. More

by Marian

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Apr 02, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 28, 2026

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I am thinking your department couldn't fix a sandwich It would be great if my vehicle was repaired correctly and in a timely order would be great if my vehicle was repaired correctly and in a timely order More

by collierlance730

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Felicia Murphy

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Apr 16, 2026 -

Mike Burch Ford Blackshear responded

After following up with our service department, we’ve confirmed that all recommended procedures were properly followed during your visit. We understand your frustration and recognize that not every experience will meet expectations, but we stand behind the work completed by our team. Thank you for your feedback.

March 27, 2026

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Employee Rating

Excellent customer service They went out of their way to get my vehicle in and complete the recall. get my vehicle in and complete the recall. More

by RCMSJAMES2253

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Mar 30, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 25, 2026

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Employee Rating

Great service from harl and the whole service department from the start my whole truck process from the start my whole truck process More

by Weatherspoonwillie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton

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Mar 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy

Service Advisor

Mike Burch Ford Blackshear

69 Reviews of Felicia Murphy

Dealership Inventory (99 Vehicles)