Check out Emma Thornton's reviews on DealerRater

May 29, 2026

Dealership Rating

Employee Rating

Very simple and convenient Easy to talk with and very responsive, courtesy and professional Timely responsive, courtesy and professional Timely More

by ejdyal

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

Report | Print

May 29, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 24, 2026

Dealership Rating

Employee Rating

The service was great, everybody was very polite, took care of what was needed definitely recommend. care of what was needed definitely recommend. More

by TONIMAYOO04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

Report | Print

May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 23, 2026

Dealership Rating

Employee Rating

My service was so easy to set up! When they changed it from me taking it to coming to me made it my day! When they changed it from me taking it to coming to me made it my day! More

by TYBEFARMS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 16, 2026

Dealership Rating

Employee Rating

Good job, but backed into the light pole with my truck. Got parts ordered though. Got parts ordered though. More

by Donnie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

Report | Print

May 18, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

Dealership Rating

Employee Rating

They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks. Also provided service in a very suitable amount of time. Thanks. More

by Ricky Bobby

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

Report | Print

May 14, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 05, 2026

Dealership Rating

Employee Rating

Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well. The mechanics were very detailed and explained everything to me well. More

by ALLENWILLIAMS210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

Report | Print

May 05, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 22, 2026

Dealership Rating

Employee Rating

Excellent service and communication Excellent service from the technician I look forward to using this service again from the technician I look forward to using this service again More

by colemanje02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

Report | Print

Apr 22, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 17, 2026

Dealership Rating

Employee Rating

The service dept exceeds expectations Chris,Chris,Emma Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! More

by PapaT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

Report | Print

Apr 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 16, 2026

Dealership Rating

Employee Rating

They are great! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! More

by Southgaman187

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman , Harl Bahntge

Report | Print

Apr 17, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 25, 2026

Dealership Rating

Employee Rating

Great service from harl and the whole service department from the start my whole truck process from the start my whole truck process More

by Weatherspoonwillie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

Report | Print

Mar 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Emma Thornton

Mobile Service Coordinator

Mike Burch Ford Blackshear

14 Reviews of Emma Thornton

Dealership Inventory (86 Vehicles)