Check out Emma Thornton's reviews on DealerRater

August 16, 2026

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They did great, made sure everything came out right. I really appreciate the mobile technician, Jeremy, come to my location to take care of the recall. I really appreciate the mobile technician, Jeremy, come to my location to take care of the recall. More

by drpopham

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Aug 17, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 04, 2026

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I've always had a very positive experience with Mike Burch Ford. They are the only dealership that I will do business with. Burch Ford. They are the only dealership that I will do business with. More

by jspikes1961

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Aug 17, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

July 27, 2026

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Employee Rating

The work in my vehicle was done in a was quick manner. Emma informed me of what they found and wanted to know if I wanted to proceed. The service was quick and professional. I have zero complaints. Emma informed me of what they found and wanted to know if I wanted to proceed. The service was quick and professional. I have zero complaints. More

by Dilbertann

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Jul 27, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

July 23, 2026

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Technician was very knowledgeable and helpful. Service time was efficient. Customer service was excellent. I was totally satisfied Service time was efficient. Customer service was excellent. I was totally satisfied More

by colemanje02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Jul 27, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

July 20, 2026

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Great job and a great experience I would buy a truck from them Great people them Great people More

by Gflo62080

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Jul 21, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Jul 21, 2026 -

Gflo62080 responded

When I decided to buy a newer truck i will be looking there first

July 13, 2026

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Employee Rating

I had a full transmission replacement done. The job was done in a timely manor and everything is in perfect working order. There were a couple minor hiccups with a worker. However they were add The job was done in a timely manor and everything is in perfect working order. There were a couple minor hiccups with a worker. However they were addressed and handled immediately. Communication with the service manager Chris was on par! ⭐️ Any concerns and questions I had were immediately returned and answered. I am not knowledgable on all mechanical things and he was very kind to take time explain in detail on the things I was confused or had questions about. I would highly reccomend seeing them and I personally would take my vehicle back when work needs to be done. More

by SAMUR1A_79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford, Harl Bahntge

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Jul 16, 2026 -

Mike Burch Ford Blackshear responded

Thank you for sharing your feedback. We’re glad to hear the job was completed in a timely manner, but we’re sorry to hear about your concerns regarding the hose and the lack of follow-up on your transmission issue. Our Service Manager, Chris Jarrell, has attempted to reach you to discuss your experience, but unfortunately has not been able to connect and has left a voicemail. He would appreciate the opportunity to speak with you, learn more about what happened, and work toward addressing your concerns. Please give Chris a call at (912) 449-4446 when you have a chance. He looks forward to speaking with you.

June 25, 2026

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Employee Rating

Excellent service very knowledgeable service writer and extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing extremely fast service the tech did a fantastic job and the service team at Mike Burch is amazing More

by dillionhoxit43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford

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Jun 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 13, 2026

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Employee Rating

She was very helpful, friendly, and offered efficient fast service .one two three four five fast service .one two three four five More

by EVEHAG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge , Melissa Lankford

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Jun 15, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 29, 2026

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Very simple and convenient Easy to talk with and very responsive, courtesy and professional Timely responsive, courtesy and professional Timely More

by ejdyal

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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May 29, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 24, 2026

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Employee Rating

The service was great, everybody was very polite, took care of what was needed definitely recommend. care of what was needed definitely recommend. More

by TONIMAYOO04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Emma Thornton

Mobile Service Coordinator

Mike Burch Ford Blackshear

22 Reviews of Emma Thornton

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