Check out Felicia Murphy's reviews on DealerRater

September 18, 2025

Dealership Rating

Employee Rating

Staff at dealership shows a sign of respect for customers wants and needs. Will return for service again. Lube technicians. Performed duties in a well time manner. wants and needs. Will return for service again. Lube technicians. Performed duties in a well time manner. More

by EKD1977

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Chris Jarrell

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Sep 19, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 16, 2025

Dealership Rating

Employee Rating

Great customer service service department. Great people. Couldn’t ask for a better service department. Great people. Couldn’t ask for a better service department. More

by HDUNCAN0

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Sep 19, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 13, 2025

Dealership Rating

Employee Rating

Reliable quality service in a timely manner explained to me well and done with excellent customer service and quality work. me well and done with excellent customer service and quality work. More

by Robbie Sauls

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 15, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 12, 2025

Dealership Rating

Employee Rating

I received prompt quick service in a very timely manner and the customer service was awesome. and the customer service was awesome. More

by JohnMurrow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 15, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 12, 2025

Dealership Rating

Employee Rating

Your service has always been excellent as I will continue to use your dealership. Thanks to use your dealership. Thanks More

by movalve1

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Sep 12, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 06, 2025

Dealership Rating

Employee Rating

Could not get recall work done until Oct at another dealership so I called Mike Burch Ford and got the work done. While they had my vehicle I also got the works oil change and inspection. My vehicle dealership so I called Mike Burch Ford and got the work done. While they had my vehicle I also got the works oil change and inspection. My vehicle was returned to me that afternoon as scheduled. More

by Captain RP

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford

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Sep 08, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 04, 2025

Dealership Rating

Employee Rating

The service dept was super nice and went beyind my expectations of having my car repaired. expectations of having my car repaired. More

by Tcox

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford

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Sep 08, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 02, 2025

Dealership Rating

Employee Rating

Great service and willing to help all ways ask if they can help or make it easier on us can help or make it easier on us More

by curtgriffin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 28, 2025

Dealership Rating

Employee Rating

It was great service thank you for a timely repair. Great dealership service. Thank you again. Great dealership service. Thank you again. More

by NIGHTTRAINROUSE65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch

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Aug 28, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 21, 2025

Dealership Rating

Employee Rating

Felica was very helpful and professional and went above and beyond to make my 1st experience a good one. and beyond to make my 1st experience a good one. More

by JENNTUX1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 21, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy | Page 7

Service Advisor

Mike Burch Ford Blackshear

78 Reviews of Felicia Murphy

Dealership Inventory (93 Vehicles)