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Felipe Rocha

Overview Reviews (16) Inventory (642)

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Felipe Rocha

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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5.0

16 Reviews

Overview Reviews (16) Inventory (642)

5.0

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Felipe Rocha

January 19, 2026

Dealership Rating

Employee Rating

We had a good experience, Felipe was very helpful and understood what we were looking for. understood what we were looking for. More

by Silvia

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 20, 2026 -

City KIA of Greater Orlando responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 14, 2026

Dealership Rating

Employee Rating

The service at City Kia was great! Abel was gentle and got the car ready as fast as possible Abel was gentle and got the car ready as fast as possible More

by nbdress

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Preston Negron, Brenda Ayala

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Jan 14, 2026 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2026

Dealership Rating

Employee Rating

Everyone was extremely patient and kind; from start to finish they walked me through my first experience of purchasing a car and made it amazing. finish they walked me through my first experience of purchasing a car and made it amazing. More

by TJTHEHONEYBEE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Levine - 5 Stars

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Jan 11, 2026 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2026

Dealership Rating

Employee Rating

They tried to get the most $ out of us, but did negotiate to our satisfaction. to our satisfaction. More

by JONVARNEY63

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felipe Rocha

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Jan 04, 2026 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

Dealership Rating

Employee Rating

Great service and great deals Ivan worked hard to make sure I leave with a car sure I leave with a car More

by FEDERICOCACHO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ivan Merchan, Orlando Anil

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Dec 12, 2025 -

City KIA of Greater Orlando responded

November 07, 2025

Dealership Rating

Employee Rating

Great service by salesman and sales manager. So excited and Glad I bought a Kia. So excited and Glad I bought a Kia. More

by GABRIELALVAREZ1120

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Anil , The finance person, the sales manager and the guest relations girl

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Nov 07, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 04, 2025

Dealership Rating

Employee Rating

Everyone was really nice. This was one of the least painful purchases I've made from a dealership. The only thing I didn't like was the sales manager telling me that the city This was one of the least painful purchases I've made from a dealership. The only thing I didn't like was the sales manager telling me that the city care package is mandatory and a part of the sale price. Then having me sign an acknowledgement that it's optional after we struck a deal. More

by Thomas

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 04, 2025 -

City KIA of Greater Orlando responded

Thomas, thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2025

Dealership Rating

Employee Rating

It is amazing the way city Kia works even if you are walking with a walker city Kia have a deal for you walking with a walker city Kia have a deal for you More

by Melton johnson

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 03, 2025 -

City KIA of Greater Orlando responded

October 27, 2025

Dealership Rating

Employee Rating

Eu fui muito bem recepcionada e atendida fiz teste drive e tive todas as minhas dúvidas respondida, estou satisfeita com o serviço. e tive todas as minhas dúvidas respondida, estou satisfeita com o serviço. More

by lianynayara

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Oct 28, 2025 -

City KIA of Greater Orlando responded

Ficamos felizes em receber seu feedback, nos informando que todas as suas perguntas foram respondidas durante sua visita. Não hesite em entrar em contato conosco se houver algo mais que possamos fazer por você. Desejamos a você uma viagem segura!

October 25, 2025

Dealership Rating

Employee Rating

Everyone was extremely nice and helpful. My only issue is we had to purchase the Kia City Cares program to get the internet pricing which didn’t seem fair as the cost was approximately 3000 My only issue is we had to purchase the Kia City Cares program to get the internet pricing which didn’t seem fair as the cost was approximately 3000 USD. Not right. More

by DEBB918

Verified Customer

Recommend Dealer

Yes

Report | Print

Oct 25, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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