Felipe Torres | Page 7

Felipe and the trade in representative have excellent customer service skills and business ethics. I would buy another car from them if necessary customer service skills and business ethics. I would buy another car from them if necessary More

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How can it get any better than this place? The customer service was top notch, this isn’t your typical dealership at all based on the management. There was no pressure (as it should be) and al The customer service was top notch, this isn’t your typical dealership at all based on the management. There was no pressure (as it should be) and all our wants/needs were taken care of. If I could buy 100 cars here I absolutely would. Joseph and Felipe were on point, I loved the process and I’m thankful I bought the car from them. Thank you Toyota. More

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One of the most seamless car purchases I have ever experienced. From start to finish Toyota of Lancaster paid extra attention to detail. 100 out of 10 stars! experienced. From start to finish Toyota of Lancaster paid extra attention to detail. 100 out of 10 stars! More

by RKATRIC Verified Customer Verified Customer

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Fantastic service I would do business them again. I enjoyed the experience very much. Thank you I enjoyed the experience very much. Thank you More

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The sale people and finance were very professional and accommodating. However the dealership hospitality section was very limited compared to other neighboring dealerships accommodating. However the dealership hospitality section was very limited compared to other neighboring dealerships More

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Toyota of Lancaster is an amazing dealership, Anthony and Filipe got me an amazing deal and were so nice through the whole car buying process. If I or anyone else needs a Toyota, I’ll go here again or send t Filipe got me an amazing deal and were so nice through the whole car buying process. If I or anyone else needs a Toyota, I’ll go here again or send them here! A+ More

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Excellent experience , I needed to get in and out quick and let them know that. They helped me breeze through the process quickly and let them know that. They helped me breeze through the process quickly More

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Extremely grateful for my time at Toyota Lancaster. Felipe, Joe, & Hernan (apologies if I mispelled anyone's name wrong) were very patient with me. They were very understanding with my situation & help Felipe, Joe, & Hernan (apologies if I mispelled anyone's name wrong) were very patient with me. They were very understanding with my situation & helped me navigate all my options regarding the purchase of my new car. Thank you to everyone at Toyota Lancaster. More

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This dealership is top-notch! Their pricing is fair and the customer service is truly incredible. I was able to purchase a hard-to-find Toyota vehicle with ease thanks to their ex Their pricing is fair and the customer service is truly incredible. I was able to purchase a hard-to-find Toyota vehicle with ease thanks to their excellent communication throughout the entire process. From the moment the vehicle was shipped to the port and in transit to the dealership, they kept me informed every step of the way. The dealership staff went above and beyond to ensure that my transaction went smoothly, and I couldn't be happier with my experience. The team at Toyota of Lancaster is friendly, helpful, and provides the highest quality customer service. If you're looking for a dealership that truly cares about its customers, look no further than Toyota of Lancaster! More

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My experience of purchasing a RAV4 Prime with Toyota of Lancaster was extremely pleasant. The internet sale manager, Felipe Torres, assisted me in finding the right car based on the specifications that I p Lancaster was extremely pleasant. The internet sale manager, Felipe Torres, assisted me in finding the right car based on the specifications that I provided and sent me pictures and descriptions. Due to the automotive chip shortage, Felipe had to check new arrival frequently and work with me swiftly to reserve a RAV4 Prime. In general, it takes 5 months to acquire a RAV4 Prime. Felipe was able to close the deal around 2 months. Once I arrived at Toyota of Lancaster, I tested the reserved RAV4 Prime to confirm the car met my expectation. All paperwork, including the car loan, was ready within 2 hours. Felipe explained the car features, showed me how to use each button in the car, synced the Toyota app, and showed me how to control the digital screen. Thank you! More

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