Very professional from everyone no high pressure sales no
haggling I am impressed by all including the young men who delivered and showed me the tech part
haggling I am impressed by all including the young men who delivered and showed me the tech part
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by mikepassell5
Verified Customer
Verified Customer
Nov 19, 2025 -
Crest Cadillac responded
Thank you for your positive feedback! We're delighted to hear you appreciated our professional, no-pressure approach and that our delivery team did a great job explaining the technology features. We truly value customers like you who recognize our team's efforts to provide exceptional service.
Great experience and all around great dealership buying a
new Escalade. Transport scratched two wheels so hopefully that gets fixed quick
new Escalade. Transport scratched two wheels so hopefully that gets fixed quick
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by JUSTIN.VENTEICHER
Verified Customer
Verified Customer
Nov 19, 2025 -
Crest Cadillac responded
Thank you for the great review! We're thrilled you had a positive experience purchasing your new Escalade. We appreciate your business!
Thank you very much.
You guys are doing an excellent job. I appreciate. for everything you do for me and specially appreciate Greg. He’s the one take care of my car and a
You guys are doing an excellent job. I appreciate. for everything you do for me and specially appreciate Greg. He’s the one take care of my car and all the time he answered my text very fast. Thanks again.
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by Jameel alboghezlan
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We truly appreciate your recognition of our team's dedication and Greg's excellent service. Your kind words about our responsive communication and quality care mean so much to us. We're grateful for your trust and look forward to continuing to serve you with excellence.
Bryan took care of addressing my issue and get it fixed
and providing updates of progress. Been serviced by him over 10 years.
and providing updates of progress. Been serviced by him over 10 years.
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by ARUN2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Oldham
Nov 11, 2025 -
Crest Cadillac responded
Thank you for sharing your wonderful feedback about your service experience. We are thrilled to hear that your issue was handled with such care and attention, with regular updates keeping you informed throughout the process. Your loyalty over the past decade truly means the world to us at Crest Cadillac. It brings us great joy to know that you have consistently received the dedicated service you deserve. We look forward to continuing to serve you with the same level of excellence for many years to come.
?????????? 5/5 Stars We had an outstanding experience
buying my car! From start to finish, the customer service was excellent—everyone was friendly, professional, and eager to help. Our salesman, Felix,
buying my car! From start to finish, the customer service was excellent—everyone was friendly, professional, and eager to help. Our salesman, Felix, went above and beyond to make the entire process smooth and stress-free. He was knowledgeable, patient, and made sure I found exactly what we were looking for. We couldn’t be happier with our purchase. Overall, a fantastic experience and we highly recommend this dealership—ask for Felix!
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by JASONREYNOLDS8
Verified Customer
Verified Customer
Other Employees Tagged:
Felix Villatoro
Nov 07, 2025 -
Crest Cadillac responded
We sincerely value your wonderful feedback about your car buying experience. It brings us great joy to hear that our team provided excellent customer service from beginning to end. We are thrilled that you found everyone to be friendly, professional, and helpful throughout your visit. Your comments about receiving knowledgeable and patient assistance that helped you find exactly what you were looking for truly mean the world to us. We take pride in making the car buying process smooth and stress-free for every customer. Thank you for taking the time to share your positive experience and for recommending our dealership. We are honored to have earned your business and look forward to serving you again in the future.
Hands down the best experience we’ve ever had in a
dealership. Quick, great price point, excellent product. Felix and Caleb were amazing.
dealership. Quick, great price point, excellent product. Felix and Caleb were amazing.
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by BODDIE.TARA
Verified Customer
Verified Customer
Oct 29, 2025 -
Crest Cadillac responded
We are excited to hear about your outstanding experience! It truly means the world to us when customers share that they've had their best dealership visit ever. We're thrilled that you found our service quick and efficient while also receiving an excellent product at a great price. Felix and Caleb will be delighted to know their dedication made such a positive impact on your experience. Thank you for taking the time to share your wonderful feedback - it helps us continue delivering the exceptional service our customers deserve.
I really enjoyed and going into service department.
Such a great staff and their support always excellent! I’m 100% satisfied their service! Thank you so much!
Such a great staff and their support always excellent! I’m 100% satisfied their service! Thank you so much!
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by jaewkang2
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Crest Cadillac responded
We sincerely value your wonderful feedback about your experience with our service department. It's fantastic to hear that you enjoyed working with our staff and found their support to be excellent. Your complete satisfaction with our service means everything to us. We're grateful for customers like you who take the time to share such positive experiences, and we look forward to continuing to provide you with the exceptional service you deserve.
Buying the car at Crest was easy , the salesman and all
people were friendly and helpful
people were friendly and helpful
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by KPARKS2
Verified Customer
Verified Customer
Oct 21, 2025 -
Crest Cadillac responded
We are thrilled to hear that your car buying experience with us was smooth and straightforward. It's wonderful to know that our sales team and staff made such a positive impression with their friendly and helpful approach. At Crest Cadillac, we strive to make every customer feel welcomed and supported throughout their purchase journey. Your feedback about the ease of the process and the helpfulness of our team means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Arman always takes the best care of me.
He and Victor are the reason I buy from Crest now and not Sewell anymore.
He and Victor are the reason I buy from Crest now and not Sewell anymore.
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by Maxxhf
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Arman
Oct 17, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We are thrilled to hear that you receive exceptional care every time you visit us. It means so much to know that our team members have made such a positive impact on your experience that you chose to make us your preferred dealership. Your loyalty and trust in our service truly matter to us, and we look forward to continuing to provide you with the outstanding care you deserve for many years to come.
We had a wonderful experience dealing with Felix.
He was timely, responsive and respectful in helping us find a car with all of our wants and needs in mind. We will definitely do business with he and
He was timely, responsive and respectful in helping us find a car with all of our wants and needs in mind. We will definitely do business with he and Crest Cadillac again.
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by tcooper80
Verified Customer
Verified Customer
Oct 13, 2025 -
Crest Cadillac responded
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received timely and responsive service while finding a vehicle that met all your specific wants and needs. We truly value customers like you who appreciate respectful and attentive service. Your kind words mean so much to us, and we look forward to serving you again in the future.