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Felix Villatoro
Felix Villatoro at Crest Cadillac

Felix Villatoro

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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5.0
14 Reviews

Languages Spoken

Spanish Spanish

5.0

14 Reviews

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14 Reviews of Felix Villatoro

May 26, 2025

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Employee Rating

Ebby in the body shop was very professional and my car was repaired and ready when he said it would be. Felix assisted us picking up our car and was very patient. More

by JHOCKETT802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch , Ebby

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May 28, 2025

Crest Cadillac responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Ebby provided you with professional service and that your car was repaired on time. It's great to know that Felix was also able to assist you during the pickup process with patience. We strive to ensure that our customers receive the best service possible, and your feedback reinforces our commitment. Thank you again for your kind words!

May 26, 2025

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Felix and Josh we’re both very familiar with the vehicle that my wife and I were looking at coupled with they did a great job making the purchase very easy More

by GKJENSEN2000
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh

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May 28, 2025

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that Felix and Josh were able to assist you and your wife in finding the right vehicle. It's wonderful to know that their expertise and our streamlined purchasing process contributed to a positive experience for you both. If you have any further questions or need assistance in the future, please feel free to reach out to us. We appreciate your support!

May 20, 2025

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Felix and everyone at dealership is so professional and very courteous .very nice facility. Yeah More

by SANDBQUEEN
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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May 21, 2025

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with Felix and our team. Our goal is to provide professional and courteous service, and it’s rewarding to know that we met your expectations. We appreciate your kind words about our facility as well. We look forward to serving you again in the future!

May 04, 2025

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Employee Rating

Had a very pleasant experience. Mr Felix was great . He listened to my needs and wants. EXCELLENT CUSTOMER SERVICE More

by ALFAROENRIQUE584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kodie Cadenhead

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May 05, 2025

Crest Cadillac responded

Thank you for sharing your experience! We're so happy to hear that Mr. Felix took great care of you and met your needs. We truly appreciate your kind words and are glad you had such a positive experience with us!

May 03, 2025

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Felix had 3 cars ready for me to look at. He was prepared and courteous. More

by CHRISEFICK
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Finance Experience
Recommend Dealer
Yes
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May 06, 2025

Crest Cadillac responded

Thank you for your kind words! We're happy to hear that Felix was prepared and provided you with excellent service. We strive to make the car-buying process as smooth as possible, and it's great to know Felix helped make that happen. Let us know if you need anything else!

March 29, 2025

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Employee Rating

Overall it’s a pretty great dealership. The level of respect that I received from both the sales side and service side was absolutely amazing. More

by IVANCASTELLON1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Melgarejo, John Kluber , Greg Vetrano

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Apr 01, 2025

Crest Cadillac responded

Thank you for sharing your positive experience! We’re thrilled to hear that you felt respected and well taken care of by both our sales and service teams. We strive to provide exceptional service, and it’s great to know we met your expectations. We look forward to serving you again in the future!

March 24, 2025

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Employee Rating

Felix was very knowledgeable, helpful, professional and just great! We really enjoyed our purchasing experience and absolutely love our new ride. Highly recommend him!!! Definitely will come back when read More

by rm_rojas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 25, 2025

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Felix provided you with such a great experience and that you love your new ride. We look forward to working with you again when you're ready for your next upgrade!

March 22, 2025

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Hands down the best experience purchasing a vehicle. On my fourth lease with crest with no desire to go anywhere else in the future. More

by DEREK.MUSIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin, Myles Bates, Kodie Cadenhead, Matt Riedl, Glenn Young, John Kluber, Keilyn Michaelis

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Mar 24, 2025

Crest Cadillac responded

Thank you for the wonderful review! We’re so happy to hear that your experience with Crest has been the best, and we truly appreciate your continued loyalty with your fourth lease. We’re excited to have you as a valued customer and look forward to serving you for many more years to come!

February 26, 2025

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Employee Rating

Awesome experience. Communication was great. Chase was great to work with. Will ask for him every time. More

by LEAHYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch , Chase in service

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Feb 27, 2025

Crest Cadillac responded

Thank you for sharing your feedback! We’re happy to hear that you had a positive experience with our friendly and competent staff, and we’re glad you appreciated the courtesy rides. We understand that repair costs can be a concern, and we’re always working to provide the best service at competitive prices. We look forward to serving you again!

February 11, 2025

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Employee Rating

Felix was awesome! Very professional! Helped us make the best choice on our new vehicle! Highly recommend him! More

by STA_C75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 12, 2025

Crest Cadillac responded

Thanks for the great feedback! We're thrilled to hear that Felix provided you with excellent service and helped you find the perfect vehicle. Your recommendation means a lot to us! Enjoy your new ride!

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