Fifi Haji

Fifi is the best! Super helpful and always looking for the best options for her costumers! Staff and dealer are amazing. Repeat costumer for many years. Super helpful and always looking for the best options for her costumers! Staff and dealer are amazing. Repeat costumer for many years. More

by lauracardoso150 Verified Customer Verified Customer

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Fifi is the best! She always goes the extra mile for her customers. The finance department and the other departments were very supportive as well. She always goes the extra mile for her customers. The finance department and the other departments were very supportive as well. More

by fitzwithng42 Verified Customer Verified Customer

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Dealership was empty with one saleswomen pacing back and forth on her phone, making people uncomfortable with her forced small talk. Receptionist did not have my appointment on file and struggled to find m forth on her phone, making people uncomfortable with her forced small talk. Receptionist did not have my appointment on file and struggled to find my slot until I showed him the email conformation. The mechanic was easily the best part of the visit as he completed the work as requested and provided a detailed break down of other services I will need. Upon completion of my service, I mentioned to the receptionist that given the recommendation it would probably be easier to purchase a new car since I am in the market for one. Thinking this would be an opportunity for him to encourage a sale, I waited for his response. His disinterested, glazed over look with a simple shrug signified to me that he couldn't care less. A shame because given the mechanics service I would like to continue servicing/purchasing my vehicles here. But after that interaction I would never purchase a vehicle here, only service my own. More

by Mr. FixIt Verified Customer Verified Customer

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The sales person never told me that there is no second key for the car during the entire discussion which should have been told in begining. I was told only when all the paper works were done. I wish she key for the car during the entire discussion which should have been told in begining. I was told only when all the paper works were done. I wish she could have been more true to me. Also many time whatever she said it wasn’t matching. For everything she kept on saying this is old car and she does not know anything. It will be of great help if you can help me in finding the second car key! I need it for emergency. Hope you can help me!! More

by RASH.CSE10 Verified Customer Verified Customer

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After shopping extensively across multiple Nissan dealerships throughout Massachusetts and New Hampshire, I can honestly say Route 9 Nissan earned my business. I spent weeks comparing lease struct dealerships throughout Massachusetts and New Hampshire, I can honestly say Route 9 Nissan earned my business. I spent weeks comparing lease structures, money factors, dealer discounts, incentives, and worksheets from several dealerships before making a decision. Throughout the process, the team at Route 9 remained professional, transparent, and respectful. They never pressured me into making a decision and were willing to communicate by text and email so everything could be reviewed in writing, which I really appreciated. One challenge was that I was coming out of a Honda lease, and Honda’s third-party lease buyout restrictions meant Route 9 couldn’t purchase my lease directly. Rather than trying to hide that or promise something they couldn’t deliver, they explained the situation honestly and helped me understand my options. What ultimately impressed me most was how aggressive they became with the numbers. They honored an extremely competitive lease structure on a 2026 Pathfinder SL Premium, provided clear worksheets, and worked with me as we discussed incentives like the Nissan College Graduate program. After comparing offers from multiple competing Nissan dealers, none were able to match what Route 9 put together. A special thank you to Kaylee and Fifi for staying engaged throughout the process and to General Manager Dale for personally getting involved and standing behind the deal. It’s refreshing to work with a dealership where management is willing to step in, communicate directly, and honor what they promise. If you’re the type of buyer who does your homework, compares numbers, and wants a dealership that’s willing to compete rather than play games, I would absolutely recommend giving Route 9 Nissan the opportunity to earn your business. Thank you again to everyone at Route 9 Nissan for making what can often be a stressful process a positive experience. More

by geuryd Verified Customer Verified Customer

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Kind friendly and professional FiFi and all are amazing I love my rogue. God bless them all. love my rogue. God bless them all. More

by ZEINAMAALOUF1 Verified Customer Verified Customer

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Excellent experience. No pressure sales. GM Dale and Sales Consultant Fifi were easy to deal with. No pressure sales. GM Dale and Sales Consultant Fifi were easy to deal with. More

by MCCANNMP51 Verified Customer Verified Customer

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I am so happy that I leased my Kicks from Route 9 Nissan. From the time I entered the door, I was made comfortable and I still feel the same way. From the time I entered the door, I was made comfortable and I still feel the same way. More

by perrona Verified Customer Verified Customer

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Retail car gas tank was not ful . Body me 14 to fill ati only died a little over an hour ‘maybe 3 miles s all I drove . And was dirty inside . But grateful for lending me one . . I’ve Body me 14 to fill ati only died a little over an hour ‘maybe 3 miles s all I drove . And was dirty inside . But grateful for lending me one . . I’ve been with Nissan for 6 years . Everest that location is amazing, Nissan should do more for loyal customers throw in a air filter for free vacuum car when getting oil change , but something to keep customers coming back Just ideas but overall they have always been 5 star More

by RIVERIA22 Verified Customer Verified Customer

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Very good service professional staff refer this to every one Nissan Herrera at route 20 the best one Nissan Herrera at route 20 the best More

by munishv2481 Verified Customer Verified Customer

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