Finance Department
Finance Department at Toyota of Hollywood FL

Finance Department | Page 108

Finance Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4
1,145 Reviews
4.4

1,145 Reviews

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1145 Reviews of Finance Department

September 05, 2023

Dealership Rating
Employee Rating

Todo fluyó muy bien ,exelente trato y muy profesionales salí con mi auto apenas puedo creerlo felicidades por ser tan serios en las negociaciones More

by APRADESHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Toyota of Hollywood FL responded

Gracias por las palabras amables. Nos alegra saber que su experiencia en Toyota of Hollywood fue excelente y profesional. Disfrute de su nuevo auto!

September 03, 2023

Dealership Rating
Employee Rating

Service delivery by the dealer, unmatched, it is more than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience More

by CRCHIWAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Toyota of Hollywood FL responded

We're delighted to know you had such a positive experience with our team at Toyota of Hollywood. We strive for excellence in customer satisfaction and it's great to see that reflected in your visit!

September 01, 2023

Dealership Rating
Employee Rating

Excelente servicio, Juan C. Reyes muy atentó y dispuesto a colaborar con sus clientes, mi carro en las mejores manos del personal de servicio y mantenimiento More

by NATYORA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Juan y nuestro equipo de servicio en Toyota of Hollywood! Nos alegra saber que se sentó bien atendido. Esperamos verle pronto!

September 01, 2023

Dealership Rating
Employee Rating

Our Sales Person Richard Jean-Louis was excellent and actually exceeded expectations. He was very low-key and non pressure. He listened well, explained well, and was very patient when responding to my More

by alanjays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Jean-Louis , Juan in Credit

Sep 05, 2023

Toyota of Hollywood FL responded

We're delighted to know that Richard and Juan provided you with excellent service during your visit to Toyota of Hollywood. It's great to see they were able to answer all your questions patiently, making the process smooth for you. We appreciate the recommendation. Enjoy the Toyota!

September 01, 2023

Dealership Rating
Employee Rating

I had a great experience at Hollywood Toyota. My salesman Thomas and the manager, Jose were awesome! I definitely recommend them for your future car, truck, and SUV purchases. More

by takseyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales , Thomas

Sep 05, 2023

Toyota of Hollywood FL responded

We're delighted to know that Thomas and Jose provided you with a great experience at Toyota of Hollywood. Thanks for recommending us! Enjoy your new ride!

August 08, 2023

Dealership Rating
Employee Rating

Please please read carefully and go through all the reviews and you’ll find this dealer is fully of unprofessional staff from top to bottom stay away from this dealer. I wish I would had read these rev More

by Chino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oscar Serrano

Aug 10, 2023

Toyota of Hollywood FL responded

We're truly sorry to read about your experience and the frustration it has caused. We strive for professionalism at all levels of our team, so this feedback is concerning. Please know we take these matters seriously and would like to understand more about what happened here. If you'd be willing, please reach out directly so we can address any issues or concerns you may have had during your visit with us. Thank you, Said Alkhalaf - General Sales Manager - 954-893-4608

June 30, 2023

Dealership Rating
Employee Rating

I bought a Hybrid Camry Toyota 2023 SE from the factory. My name is Mario M Martinez . But I took a car that was delivery to another person but his loan did not get approved. I mainly worked with Kenny Mete More

by mariomm22
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kenny Metellus

Jun 30, 2023

Toyota of Hollywood FL responded

Thank you for the review, Mario! We are thrilled to hear that Kenny delivered such a successful purchase experience. Drive safely in your 2023 Toyota Camry Hybrid SE, and enjoy it! We hope to see you back again at Toyota of Hollywood!

May 31, 2023

Dealership Rating
Employee Rating

I wrote 2 reviews about this dealership. between being pushed into a vehicle that was not ready, then having to spend 2 7 hour days waiting for service and a terrible dent repair and not ev More

by ChristineW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Toyota of Hollywood Service Department, Showroom Sales , Bobby Maldonado,

Jun 01, 2023

Toyota of Hollywood FL responded

Christine, we are sorry to hear about the negative experiences you had at our dealership. We are always looking for ways to improve for our guests, and it is disappointing that we have left the wrong impression. We apologize for the lack of communication on our end and would appreciate another chance to speak with you to see what more we can do to make things right. If you are willing, please feel free to reach out. Best, Said Alkhalaf - General Sales Manager - 954-893-4608

Jun 01, 2023

Toyota of Hollywood FL responded

Hello Christine, it is best that you do come in person so this matter can be addressed. Thank you.

Jun 01, 2023

ChristineW responded

I have called over a dozen times including this mornig to your GM Herbie. If I don't get a response, i will be coming in to return the car. You have my number. Call

Jun 01, 2023

ChristineW responded

Who will I ask for? I feel it should be the GM.

May 29, 2023

Dealership Rating
Employee Rating

Si pudieras irte a otro lugar a comprar carro, hazlo. Este lugar está lleno de estafadores sin escrúpulos. El representante de finanzas que nos atendió es un hombre muy desagradable, estuvo usando su cel More

by Aurora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 30, 2023

Toyota of Hollywood FL responded

Aurora, lamentamos conocer su experiencia. Queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Agradeceríamos la oportunidad de hablar con usted para ver si podemos mejorar su visita. Si está dispuesto, no dude en llamarnos para discutir. Gracias, Herbie Lopez - General Manager - 954-893-4623Said Alkhalaf - General Sales Manager - 954-893-4608

March 21, 2023

Dealership Rating
Employee Rating

On 2-7-2023 I purchassed a 2023 Toyota Tacoma. The dealer charged me 6% sales tax $1411.56 plus $435.00 Tag and License Fee. Month and a half later I received the North Carolina Tag with a bill fo More

by Arthur Tun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ludmila Gavrilova

Mar 21, 2023

Toyota of Hollywood FL responded

Arthur, I am so sorry to hear that you have not received the responsive and prompt customer service we pride ourselves on and that we have left the wrong impression. I'd like to step in immediately so that I may address your outstanding concerns regarding payment and see if I can help make things right. I will take a look for your contact information, but, in the event I cannot reach you, I've listed my number below. Thank you, Herbie Lopez - General Manager - 954-893-4623

Mar 21, 2023

Arthur Tun responded

Good afternoon Herbie, I called the above number and it was someone else’s voice mail. You can call me back at 964-895-8969

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