Finance Department

I have a great experience, the sales person was very professional.i will remand toyota of hollywood to anyone. professional.i will remand toyota of hollywood to anyone. More

by LUNOTTE1 Verified Customer Verified Customer

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Very welcoming and the atmosphere is comfortable. The staff greets you throughout the whole process The staff greets you throughout the whole process More

by riseuporfall Verified Customer Verified Customer

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Worst Toyota dealership ever! Please take your vehicle to another dealership if you have too buy your car from somewhere else as well. Please take your vehicle to another dealership if you have too buy your car from somewhere else as well. More

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Huge thanks to Laila and Yoshio for helping me get into a car after my recent accident. They went above and beyond by speaking with the managers on my behalf and made the whole process much easier. I love my car after my recent accident. They went above and beyond by speaking with the managers on my behalf and made the whole process much easier. I love my new car—they made a great choice for me! Special thanks to Kennedy in finance for making everything smooth. Great customer service! More

by kericepinnock Verified Customer Verified Customer

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The salesperson was very professional, and I was satisfied with the initial introduction. However, after they took my deposit and we agreed on a price, when I went to purchase the car, they were unw satisfied with the initial introduction. However, after they took my deposit and we agreed on a price, when I went to purchase the car, they were unwilling to honor the agreed-upon price. They either wanted to refund me $500 of my deposit or ask me to pay more. This situation reflects poorly on the company’s image. More

by sherryshan2024 Verified Customer Verified Customer

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I had a very bad experience with Toyota of Hollywood. I traded in my vehicle when I purchased a car from this dealership, and it has now been 45 days and my trade-in loan still has not been paid off. I traded in my vehicle when I purchased a car from this dealership, and it has now been 45 days and my trade-in loan still has not been paid off. Because of this delay, I am still responsible for a loan that the dealership was supposed to pay. I have called multiple times and left messages, but Diana Graterol from Customer Relations never answers the phone, and Ana does not return my phone calls. I also tried to get help from Sales Manager Jose Luis Morales and Finance Manager Luis Otero, but no one has been helpful. This situation is extremely frustrating and unacceptable customer service. When a customer trades in a vehicle, the dealership should handle the payoff promptly and communicate clearly. Right now I feel ignored and unsupported. I hope management takes this seriously and resolves the payoff immediately. Very disappointed with the service from Toyota of Hollywood, especially Diana Graterol, Jose oLui Morales, and Luis Otero. More

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It is not easy for me to spend $50,000 but Yegor made purchasing a new vehicle fun. He was professional yet curious and knew his product very well. I will recommend him to anyone who I know interested purchasing a new vehicle fun. He was professional yet curious and knew his product very well. I will recommend him to anyone who I know interested in a new vehicle. More

by LSCHWEIKER Verified Customer Verified Customer

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Excelente servicio muy rápido todo tiene bastante variedad de vehículos así que es fácil encontrar lo que estás buscando variedad de vehículos así que es fácil encontrar lo que estás buscando More

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Service was very horrible after purchasing the second vehicle my wife was down there from 7:00AM until 3:10PM.Also the service tech was very unprofessional and unpleasant when asked after five how much l vehicle my wife was down there from 7:00AM until 3:10PM.Also the service tech was very unprofessional and unpleasant when asked after five how much longer do I have to wait she was very rude and not polite at all I will never purchase another vehicle from Hollywood Toyota. More

by COMBS1 Verified Customer Verified Customer

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Fue una gran experiencia, los vendedores fueron unas personas muy amables, nos atendieron muy bien nos enseñaron todos los carros de que podemos ver nos enseñaron las opciones que tenían hasta lograr en personas muy amables, nos atendieron muy bien nos enseñaron todos los carros de que podemos ver nos enseñaron las opciones que tenían hasta lograr encontrar el carro que yo quería More

by lamas.sandra Verified Customer Verified Customer

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