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Finance Department

Overview Reviews (998) Inventory (609)

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Finance Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.5

998 Reviews

Overview Reviews (998) Inventory (609)

4.5

998 Reviews

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998 Reviews of Finance Department

August 17, 2025

Dealership Rating

Employee Rating

good and easy to work with, manager was very reasonable and nice. I would recommend them to others. and nice. I would recommend them to others. More

by TEDDY196880

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department

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August 16, 2025

Dealership Rating

Employee Rating

Nice atmosphere, good service but as usual paper work take too long. Overall it makes you feel good take too long. Overall it makes you feel good More

by Afarina379

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Showroom Sales

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August 14, 2025

Dealership Rating

Employee Rating

The professionalism in getting the business taken care of , and they take care of their customers very fast and smooth. , and they take care of their customers very fast and smooth. More

by otisrolliejr

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Showroom Sales , Gary Thompson(Vip Advisor)

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Aug 14, 2025 -

Toyota of Hollywood FL responded

We love hearing this! Thank you for choosing Toyota of Hollywood and for sharing your feedback.

August 14, 2025

Dealership Rating

Employee Rating

All my needs were meet and I'm satisfied with the outcome. I'll be returning for sure. Thanks outcome. I'll be returning for sure. Thanks More

by DANMAN29673

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Toyota of Hollywood Service Department, Showroom Sales

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Aug 14, 2025 -

Toyota of Hollywood FL responded

The team at Toyota of Hollywood loves seeing great reviews! Thank you!

August 13, 2025

Dealership Rating

Employee Rating

So happy with this dealership! ! I love my car! I love their service department! Abel really does a great job with communicating to make sure your time is valued. ! I love my car! I love their service department! Abel really does a great job with communicating to make sure your time is valued. More

by amberrose1313

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Toyota of Hollywood Service Department, Showroom Sales , Abel Torres 5 star!

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Aug 13, 2025 -

Toyota of Hollywood FL responded

We love hearing that Abel and the team took such great care of you at Toyota of Hollywood! Enjoy your new car, and see you again down the road. Safe travels!

August 10, 2025

Dealership Rating

Employee Rating

Muy mala atención por los respresentantes, me trataron de una forma mal que no se debe una forma mal que no se debe More

by Joelpeinadocardona05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Showroom Sales , Roy Sánchez y Joel el financista

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Aug 11, 2025 -

Toyota of Hollywood FL responded

Joel - Nos esforzamos por brindar el mejor servicio a nuestros clientes, y es decepcionante saber que no lo logramos. Si está dispuesto a darnos otra oportunidad, quiero ver qué puedo hacer para recuperar su confianza. Contácteme cuando tenga un momento. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

August 09, 2025

Dealership Rating

Employee Rating

I wasn’t totally satisfied with the service I received. things certainly could have went a lot better. things certainly could have went a lot better. More

by Yellowberry3535

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales

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Aug 11, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear that your experience didn't meet expectations. We strive for excellence and would appreciate the opportunity to learn more about what went wrong so we can improve. Please feel free to reach out if you'd like to discuss this further. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

August 05, 2025

Dealership Rating

Employee Rating

As soon as you buy the car they couldn’t give a xxxx about you, the only saving grace is Gilberto Martinez. Everyone was horrible. about you, the only saving grace is Gilberto Martinez. Everyone was horrible. More

by valeriepepe21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Toyota of Hollywood Service Department, Showroom Sales , Gilberto Martínez

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Aug 06, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experience, and I apologize for any lack of care you felt after purchasing your car. I'm glad Gilberto was able to assist you positively, but we strive for a better overall experience. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

August 03, 2025

Dealership Rating

Employee Rating

They did not do a good job of listening to my request my rim has a rattling noise and I asked them to please take a look and their response was no one heard anything makes me men wonder if anyone even took rim has a rattling noise and I asked them to please take a look and their response was no one heard anything makes me men wonder if anyone even took the time to check or even listen. More

by thomasleon07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sandra Molina, Toyota of Hollywood Service Department

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Aug 04, 2025 -

Toyota of Hollywood FL responded

Thomas, I'm sorry to hear about your experience with the rattling noise. We strive for attentive service and it seems we fell short this time. Please reach out so we can address this issue properly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 30, 2025

Dealership Rating

Employee Rating

Buena atención y gente servicial se preocupan por enseñarte las ventaja y desventajas de comprar tu carro enseñarte las ventaja y desventajas de comprar tu carro More

by leonardor18

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Showroom Sales , Luis Gerardo González

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Jul 30, 2025 -

Toyota of Hollywood FL responded

Gracias por sus comentarios, Leonardo! Nos alegra saber que nuestro equipo fue claro y servicial durante su visita. Gracias por elegir Toyota of Hollywood!

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Finance Department